Summary
High-energy, reliable individual with 5+ years’ experience as a Dog Walker. Possess a solid background in establishing rapport with clients and building trustworthy relationships with furry friends. Offer a strong commitment to delivering high-quality customer service, patience, communication, organization, empathy, and knowledge of animal care. Recognized for maintaining a friendly and responsible demeanor.
Professional Experience
Head Dog Walker / Office Manager | August 2020–Present
SUZIE LEE’S PAWS OF JOY DOG WALKING SERVICE, Los Angeles, CA
- Perform basic office activities, contact clients to schedule dog walking appointments, collect on delinquent accounts, and arrange and process payments worth over $2,500 per month
- Maintain a portfolio of 20+ clients per week and communicate with owners regarding their dogs’ behaviors and emotional responses to daily walks
- Walk, clean up, feed, and administer medication for 20–25 dogs for clients twice a day for 5 consecutive days per week
- Promptly respond to email and text messages from clients and business owners to ensure walking activities are accurately coordinated and special requests are addressed
- Always ensure the physical safety of dog clients and other animals and humans during walks
Dog Walker | July 2017–August 2020
WEST LOS ANGELES ANIMAL SHELTER, Los Angeles, CA
- Facilitated adoption and foster visits for available animals, received and accepted animals, and provided information and education to the public
- Scheduled up to 240 walking sessions per week for 100+ dogs of all types of breeds for full-time and part-time dog walkers
- Walked 15–18 dogs per day as needed for their regular exercise and care, monitoring and reporting their behaviors to the shelter’s head veterinarian
- Adhered to all local leash and curb ordinances, and reported potential violations and citations to the shelter’s manager or lead coordinator
- Maintained diligence in cleaning up after dogs in the facility and during walks, and assisted with answering phones and bathing as needed
Education
Los Angeles Pierce College, Los Angeles, CA | May 2022
Associate in Science in Veterinary Technology (GPA: 3.8/4.0)
Certificate by the International Association of Professional Dog Walkers | Jan 2020
IAP Career College (Online 6-Week Course)
Additional Skills
- Animal first aid, animal CPR, office management, record management, animal behavior modification, fluent in Spanish
