Branch Manager Resume

Text Format

PROFESSIONAL SUMMARY

Diligent and resourceful professional with 6+ years of experience managing branch operations at two financial services multinationals. Track record of increasing client base and attaining high satisfaction at all levels. Adept at leading direct and indirect reports, delivering punctual services, and managing compliance. Instrumental in collaborating with cross-functional teams and personnel to provide maximum assistance to clients in resolving financial issues.

WORK EXPERIENCE

Branch Manager | March 2019 – Present
JPMorgan Chase & Co., New York, NY

Lead team of 25 direct and 40 indirect reports to manage various tasks associated with risk and transaction management
Develop and implement policies and procedures to maintain compliance with regulatory financial service standards
Attained 98% customer satisfaction rate in branch feedback surveys by delivering on-time and high-quality service
Source appropriate partners for clients as per their business requirements and vision

Branch Manager | December 2016 – February 2019
Wells Fargo, New York, NY

Delivered specialized financial planning to diverse client base by liaising with local organizations and industry experts
Provided optimal assistance to customers in opening, checking, and closing accounts
Optimized branch operations by leading continuous improvement initiatives and implementing new processes
Managed $3M line of credit in client’s investment account portfolio
Fostered strong relationships with key clients, resulting in 20% increase in business expansion and revenue growth

EDUCATION

Master in Business Administration
Fordham University, Bronx, NY | 2014 – 2016

Associate Degree in Finance
Concordia University, Ann Arbor, MI | 2010 – 2014

RELEVANT SKILLS

Finance service management
Financial resources allocation
Compliance controls
Risk analysis
Team leadership
Cross-functional collaboration
Customer support
Relationship building

How to write a job-winning branch manager resume

Learning how to put together a resume for the specific job(s) you want will help you land more interviews.

If you’ve accumulated several years of experience in your current finance or banking operations role, you may be ready to move on to the position of branch manager.

As administrators of local banks or financial institutions, branch managers are responsible for overall operations, including staff management, customer service, and branch marketing.

Other responsibilities of a branch manager include:

meeting branch sales goals
hiring, training, and supervising branch staff
monitoring branch sales goals and performance
developing and implementing branch marketing plans
ensuring compliance with bank policies and regulations

Employers look for candidates with considerable knowledge of areas such as accounting, business administration, and banking, as well as organizational skills, analytical skills, and attention to detail.

Branch manager positions are competitive, so it’s essential that your resume is professional, memorable to employers, and highlights the right skills for the job.

Here are three tips for writing a branch manager resume that impresses hiring managers and locks down your target job opportunity.

1. Use the right resume format for a branch manager

Branch manager is a senior position, so your resume needs to show employers that you have:

a lot of work experience
practical expertise in the specific role

That’s why you should be using an appropriate resume format to market yourself to hiring managers.

The chronological resume format is ideal because it lists your relevant work history, starting with the most recent position you held. For each work experience entry, you include three to five bullet points highlighting your key responsibilities and achievements in that role.

For a senior role like branch manager, you should organize the sections of your chronological resume in the following way:

A sample mid-level chronological branch manager resume with multicolored sections to demonstrate the resume layout — Put your summary, competencies, and work history first to highlight your experience.

Including a core competencies section is a great way to highlight areas of your expertise that are beneficial to the position. When you write this section, focus on abilities and skills that the employer said they were looking for in the job description to show you have an expert understanding of the role.

Presenting your experience in this way makes it easier for employers to scan your application and determine your suitability for the role.

2. Craft a compelling branch manager resume summary

Your resume summary should grab the employer’s attention by outlining your years of experience, key skills and expertise, and any outstanding accomplishments.

It’s often the first section the employer looks at when reviewing your application, so it should be relevant, emphasize essential skills, and make them want to know more about you. Keep it to 1–5 sentences in length.

Here’s a branch manager resume summary that would get the applicant who wrote it on the employer’s shortlist of candidates: