Computer Technician Resume

Computer Technician Resume Template

Remember to choose the best resume format for your professional background.

Copy-paste Computer Technician Resume (Text Format)

FIRST AND LAST NAME

Email: your.email@email.com

Phone: (123) 456-7891

Address: Street, City, State

LinkedIn: linkedin.com/in/yourprofile

Resume Summary

Computer Technician with 9+ years of experience in repairing computer hardware and diagnosing and resolving network and software issues. Skilled in maximizing productivity by patching and upgrading various applications, planning, installing, and configuring Windows Server and Workstation.

Professional Experience

Trinity Information Services, Livonia, MI
Computer Technician, September 2015–present

• Manage the installation, design, and network infrastructure of 60+ computers
• Deliver desktop support and technical training on software, hardware, and network troubleshooting to 50+ end users
• Coordinate all aspects of helpdesk and ticketing system, including network installation, maintenance, and support
• Deliver PC and Mac support via phone, email, RDP, and site visits to 100+ customers on a daily basis
• Utilize effective preventive and predictive maintenance techniques for computer repair and maintenance, improving efficiency by 25% while minimizing downtime by 15%

O/E Enterprise Solutions, Inc., Troy, MI
Computer Technician, July 2011–September 2015

• Performed a variety of computer repair and maintenance activities, including onsite repairs, replacements of parts, and negotiation of pricing for services with customers
• Traveled to on site locations in a 50-mile range, maintaining extended communications with clients to ensure maximum client satisfaction
• Successfully maintained up to 5 open requests simultaneously, resolving issues within 3 hours of arriving on site
• Evaluated system performance of 60+ machines to plan and execute software and hardware upgrades across the enterprise
• Employed effective troubleshooting techniques and process initiatives, which reduced downtime by 47% caused by computer and network issues

EDUCATION

Mountain West College, Salt Lake City, UT
Associate of Science in Computer Science, June 2011

• With highest honors (GPA: 3.9/4.0)

Additional Skills

• Expertise in Microsoft Office (Word, Excel, and PowerPoint), MS Access, Windows XP/7/8/10, Linux, UNIX, Mac OS, TCP/IP, and LAN/WAN, and technical support

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Average computer technician salaries in the US

The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data is presented based on the top states in the USA.

How to Write the Perfect Computer Technician Resume

Computer technicians have promising prospects as more companies take their business online. Computer technicians earned an average of $54,760 in 2019, with higher-paying jobs reaching a median of $72,160 according to Best Colleges.

If you want to succeed in this industry, follow these tips to write a computer technician resume that makes the hiring manager’s shortlist.

1. Highlight your computer technician skills

The work computer technicians are responsible for is highly specialized. This work includes performing system upgrades, handling new installations, and troubleshooting software and hardware problems.

Hiring managers seek computer technicians with the right hard skills for the job. So adding your IT-related qualifications to your resume skills section is a great way to show you’d be a great fit for the role.

For this reason, each job listed in the work experience section of your resume should function as its own elevator pitch. For every previous computer technical position, include 2 to 3 bullet points that show how you used key relevant skills.

Here are some of the most desirable computer technician skills employers are looking for:

• Data collection
• Design and assembly of personal computers
• Technical support
• Diagnostics
• Troubleshooting
• Software and hardware expertise
• Operating systems software
• Systems and network security
• Math
• Development environment software
• Web platform development software
• Database user interface and query software
• Database management system software

2. Write an outstanding resume summary

Hiring managers take as little as six seconds to glance over an application before deciding whether to keep it or can it. So your resume needs to quickly convince them to keep reading.

So start your resume with a strong introduction: a resume summary explains why you’re the perfect candidate for the job. In a few short sentences, outline your key professional strengths and any outstanding achievements that will impress the hiring manager.

MTA-certified IT professional specializing in troubleshooting and configuring Windows-based systems. Focus on systems and network security with a 99% positive review rating with clients.

Just like our example, emphasize your talents by describing your previous work experience with hard numbers. “99% positive ratings with customers” gives potential employers a clearer idea of the kind of hire you are than a vague statement like “dedicated to customer satisfaction.”

If you have any relevant certifications, include them so that the hiring manager can quickly see that you have the skills needed for the role.

3. Choose the optimal resume format

Otherwise solid resumes are sometimes discarded by applicant tracking systems (ATS). An ATS is software that scans resumes to save hiring managers time, and they’re likely to reject your application if your resume uses fancy graphics or a strange layout, so using a standard resume format is vital.

For most computer technician roles, use a chronological resume, which lists your work experience in reverse chronological order. Chronological resumes give employers an idea of how your skills and responsibilities have evolved over time.

Remember, employers focus on your recent positions, as your most recent computer technician jobs are the most relevant to your current application. Therefore, think carefully about which strengths and recent achievements will make the hiring manager think your talents, skills, and experience make you the best fit for the role.

A well-optimized chronological resume demonstrates you’ve grown into the role you’ve applied for and are ready to make a successful transition to the new role.

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