RESUME OBJECTIVE
Highly accomplished leader in product management for enterprise-focused SaaS solutions with 15+ years of experience in product management and 2 years as a Director. Significant success in leading and developing highly effective product management teams with a proven track record in product lifecycle management and expertise in Agile and Scrum methodologies. Skilled in product strategy, roadmap planning, competitor analysis, and customer engagement programs. Excellent interpersonal skills and efficient communication abilities with relevant stakeholders.
SKILLS
- Product Lifecycle Management
- Product Strategy
- Cloud Computing
- Cross-functional Team Leadership
- Product Marketing
- Product Management
- Market Research
- User Experience (UX)
- Effective Communication
- Leadership
WORK EXPERIENCE
Director of Product Management
Infinity Consulting Solutions – Chicago, IL
Sep 2021 – Present
- Led cross-functional teams of product managers, designers, and developers to successfully launch multiple enterprise-focused SaaS solutions, resulting in a 25% increase in customer retention and a 20% increase in revenue
- Develop and execute product strategies aligned with business objectives and market trends, creating a 30% increase in market share and a 15% increase in customer satisfaction
- Implemented Agile and Scrum methodologies to streamline product development processes, producing a 40% reduction in time-to-market and a 20% increase in team productivity
Product Manager
Invenergy LLC – Chicago, IL
Aug 2015 – Aug 2021
- Developed and executed product strategies that led to an 18% increase in annual revenue and improved customer satisfaction by implementing new business processes
- Successfully managed cross-functional teams of up to 40 members — including participants from marketing, engineering, and customer service departments — to create and launch new products on time and within budget
- Coordinated with senior management to streamline operational efficiency, resulting in a 20% reduction in operating costs and increased profitability
Associate Product Manager
Cisco – Chicago, IL
Jul 2008 – Aug 2015
- Managed the entire product life cycle, from planning to tactical execution, by creating detailed product requirement documents, developing product prototypes, and launching products on time and within budget
- Measured the success of products using data analytics and customer feedback acquired through customer engagement program implementation, identifying areas for improvement and initiating changes to improve customer experience and increase product adoption rates
- Communicated effectively across departments, ensuring alignment between design, engineering, marketing, and sales to streamline processes and successfully launch products, delivering a 32% increase in annual sales revenue
EDUCATION
The University of Chicago Booth School of Business – Chicago, IL
May 2008
MBA in Marketing Management | Graduated magna cum laude
