How to Write a Customer Service Objective for a Resume
Your resume objective should prove you’d be an effective customer service representative.
What should you include in it?
The most important parts are your experience, qualifications, and expertise, so list them first. You should also mention how many years of customer service experience you have. If you have any additional qualifications and/or expertise relevant to the role, include them too.
An effective length for a customer service resume objective is three to four lines, or about three sentences.
Be sure to include quantifiable data (such as numbers) in your objective. This data might include your customer retention rate, the number of new accounts you opened, and how much profit you earned for your company.
5 Customer Service Resume Objective Examples
Still wondering how to write a customer service objective? Draw some inspiration from our examples so you can write your own objective for a resume in customer service.
1. Call Center Rep Resume Objective
Customer service professional with 4+ years experience in hospitality and call-center settings. Skilled at dealing with multiple calls daily while solving client issues promptly. Bilingual in English (native) and Spanish (conversational) to provide effective customer service in both languages.
2. Entry-Level Customer Service Resume Objective
Customer service representative with 1 year’s experience in call-center roles, including tech support, sales, and client care. Expertise in several pieces of client-care software and resolving conflicts. Seek to use my proven skills and positive attitude to effectively fill the management position in your firm.
3. Experienced Customer Service Representative Career Objective
Over 7 years of experience in a customer-service setting. Proven ability to build and solidify customer relationships, develop client loyalty, and increase customer retention rate by 47%. Seeking to use these skills to serve as an effective call-center shift supervisor.
4. IT Help Desk Staff Career Objective
Customer service representative with 5 years of experience in a busy IT help desk setting. Possess a Bachelor’s degree in Information Technology and CompTIA A+ certification. Seeking to leverage my troubleshooting and diagnostic skills to fill the vacancy in your company.
5. Bank Customer Service Staff Resume Objective
Five years of experience in a major bank’s customer service department. Opened credit card accounts worth $47m through excellent client service. Aiming to apply my expertise in opening and retaining credit card accounts at your company.
Writing a great customer service resume objective is crucial if you want to land your dream job. Luckily, the team at Resume Genius is here to help you craft a high-quality resume. You can browse our selection of resume templates or create an eye-catching resume in mere minutes with our free resume builder. If you have questions, feel free to leave a comment below.