How to Write a Customer Service Objective for a Resume
A resume objective is a three sentence opening statement that embodies why you are perfect for a particular job. As an aspiring customer service representative, yours should prove you’d be an effective customer service employee.
The most important parts you must hit in your objective are your,
List these details first (in no particular order). If you have any additional important skills relevant to the role, include them too.
At some point in your objective (if possible), include quantifiable data tied to your work experience — like numbers, percentages, or dollar amounts. Such data proves your ability to handle the responsibilities that come with the position.
As a customer service representative, this information might include your customer retention rate, the number of new accounts you opened, and/or how much profit you drove to your company.
Let’s see how this looks in action!
Customer Service Resume Objective Examples
The following five career objective examples can help you when writing your own customer service-related resume.
1. Call Center Rep Resume Objective
Customer service professional with 4+ years experience in hospitality and call-center settings. Skilled at dealing with multiple calls daily while solving client issues promptly. Bilingual in English (native) and Spanish (conversational) to provide effective customer service in both languages.
2. Entry-Level Customer Service Resume Objective
Customer service representative with 1 year’s experience in call-center roles, including tech support, sales, and client care. Expertise in several pieces of client-care software and resolving conflicts. Seek to use my proven skills and positive attitude to effectively fill the management position in your firm.
3. Experienced Customer Service Representative Career Objective
Over 7 years of experience in a customer-service setting. Proven ability to build and solidify customer relationships, develop client loyalty, and increase customer retention rate by 47%. Seeking to use these skills to serve as an effective call-center shift supervisor.
4. IT Help Desk Staff Career Objective
Customer service representative with 5 years of experience in a busy IT help desk setting. Possess a Bachelor’s degree in Information Technology and CompTIA A+ certification. Seeking to leverage my troubleshooting and diagnostic skills to fill the vacancy in your company.
5. Bank Customer Service Staff Resume Objective
Five years of experience in a major bank’s customer service department. Opened credit card accounts worth $47m through excellent client service. Aiming to apply my expertise in opening and retaining credit card accounts at your company.
Writing a great customer service resume objective is crucial if you want to land your dream job. Luckily, the team at Resume Genius is here to help you craft a high-quality resume. You can browse our selection of resume templates or create an eye-catching resume in mere minutes with our free resume builder.