According to a recent survey, 54% of employers believe soft skills are highly important.
Employers want to hire people with strong soft skills because these skills show how well you work with colleagues or clients and motivate yourself to get the job done. So to get noticed, it’s essential that you demonstrate these skills on your resume.
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Top 10 soft skills for your resume (plus examples)
Based on survey results, these 10 skills are the soft skills hiring managers prioritize the most when looking for new hires.
Below, we provide examples of how to emphasize each skill on your resume and include specific examples for each one.
1. Communication
Communication skills allow you to express yourself and your ideas when interacting with others. Effective communication is vital for any profession, but is particularly valuable in sales and HR.
Some examples of communication skills include:
- Presentation skills
- Confidence
- Mutual respect
- Empathy
- Active listening
- Verbal communication
- Non-verbal communication
- Written communication
- Constructive feedback
- Friendliness
- Awareness
- Open-mindedness
Here’s an example of how to highlight communication skills on a technical writer resume:
- Re-wrote product user manual ensuring clear technical copy that effectively simplified complex mechanical processes, resulting in a 13% decrease in product return rates over 6 months
2. Teamwork
Teamwork is one of the top transferable skills employers are looking for in candidates. Teamwork skills help you operate well in a group to think creatively and effectively accomplish tasks.
In fact, teamwork is crucial for careers in market research, event coordination, and software engineering.
Some examples of teamwork-related skills include:
- Conflict management
- Communication
- Listening
- Cultural sensitivity
- Collaboration skills
- Encouragement
- Cooperation
- Coordination
- Idea exchange
- Mediation
- Negotiation
Here’s a bullet point that effectively showcases a candidate’s teamwork skills:
- Collaborated closely with team members to develop and implement a new marketing campaign, leveraging each team member’s unique skills and expertise to achieve a 20% increase in leads
3. Adaptability
Adaptability is an essential skill for embracing and adjusting to change, making it one of the best soft skills to have when working in fast-paced or constantly evolving environments or industries such as public relations, event management, tech, nursing, and advertising.
Some examples of adaptability-related skills include:
- Flexibility
- Curiosity
- Self-management
- Decision-making
- Calmness
- Optimism
- Open-mindedness
- Analysis
- Self-confidence
- Resilience
- Self-motivation
- Proactivity
- Ability to learn quickly
Here’s an example of an experience bullet point on a nursing resume that demonstrates adaptability:
- Quickly adapted to changes in patient care plans due to unforeseen circumstances, including unexpected patient conditions and staffing shortages, successfully navigating these challenges while maintaining high standards of patient care
4. Problem solving
Problem solving skills refer to your ability to use analytical and creative thinking to find solutions. No matter what industry you’re in, problem-solving soft skills will always be valuable on some level because every job will have issues that need to be resolved.
Ultimately, candidates who can tackle problems and find simple solutions will always be in high demand.
Careers where problem-solving is the most vital include law enforcement, information technology, and medical-related fields.
Types of problem-solving skills include:
- Critical thinking
- Analysis
- Lateral thinking
- Logical reasoning
- Initiative
- Persistence
- Observation
- Persuasion
- Negotiation
- Brainstorming
- Decision making
- Research
Here’s one way to highlight problem solving on a resume:
- Resolved a recurring inventory issue by developing a new process for tracking and ordering products, reducing out-of-stock items by 25% and improving customer satisfaction
5. Creativity
Creativity is a broad soft skill that can range from helping you develop innovative solutions to being an effective graphic designer. In fact, creativity is considered by some experts to be the most important soft skill of the future.
While valuable for any industry, conceptual skills like creativity are especially important for instructional designers, architects, and artists.
Types of creative skills include:
- Divergent thinking
- Inspiration
- Imagination
- Reframing
- Mind mapping
- Insight
- Innovation
- Experimenting
- Questioning
- Design
- Vision
Here’s an experience bullet point on a designer resume that showcases creativity:
- Developed visually compelling and innovative concepts and original designs for a variety of projects, ranging from branding and packaging to digital and print materials, resulting in 3 award-winning campaigns
6. Leadership
Leadership skills refer to your ability to mentor others, train new hires, and guide teams. Strong leadership skills are also essential for taking on more responsibility and being promoted within a company. Employers are always looking for strong leaders to help them grow their companies.
Leadership skills are critical for entrepreneurs, all types of management, and teaching.
Some other skills connected to leadership include:
- Project management
- Empathy
- Humility
- Encouragement
- Management skills
- Cultural sensitivity
- Authenticity
- Versatility
- Team building
- Generosity
- Trustworthiness
- Mentorship
- Hiring
Here’s an example of how to demonstrate leadership skills on a resume:
- Led 15+ cross-functional team meetings to brainstorm solutions to complex business challenges, contributing creative ideas, and supporting the team in refining solutions
7. Work ethic
A strong work ethic is one of the most basic, widely transferable soft skills there is. By showcasing your work ethic, you communicate to employers that you believe in the importance of work and the value of putting forward your best effort.
When we asked hiring managers what qualities they like to hire for (assuming candidates possess the same hard skills), the most popular combination was responsible, hardworking, and trainable.
Even if you don’t have all the hard skills you need for a job, showing employers that you have these three qualities might just give you the boost you need to land the role.
Soft skills examples related to work ethic include:
- Integrity
- Responsibility
- Discipline
- Hardworking
- Eager to learn
- Initiative
- Dependability
- Commitment
- Self-motivated
- Professionalism
- Teamwork
- Time-management
Here’s an example of how to highlight a strong work ethic on a teacher resume:
- Regularly sought out new teaching resources and hosted 10 workshops with colleagues to share best practices and ensure student success, resulting in a positive and productive learning environment for all students
Demonstrating work ethic should be important in every career, but is vital for high-stress jobs like first responders, teachers, and nurses.
8. Organization
Your organizational skills determine how you manage your workload and whether you’re able to deliver work on time. As number four on our survey’s list of most desirable transferable skills, organization has a broad appeal and is a welcome addition to any application.
The ability to stay organized is particularly important in roles that require keeping track of a lot of details, such as administration, accounting, or office assistant roles.
Here are some skills related to organization:
- Attention to detail
- Record keeping
- Multitasking
- Delegation
- Analytical thinking
- Perceptiveness
- Proactivity
- Strategic planning
- Time management
Here’s an example of how to highlight organizational skills on a travel agent resume:
- Managed travel arrangements for multiple clients simultaneously, ensuring that all bookings were accurate; coordinated complex itineraries, communicating with clients to understand their travel preferences and needs, resulting in a 98% customer satisfaction rating
9. Time management
Time management skills describe your ability to work efficiently and productively by using your time wisely.
Most employers appreciate this soft skill, but it’s particularly important if you’re a project manager, middle manager, or work in loss prevention or legal fields.
Some skills related to time management skills include:
- Goal setting
- Prioritization
- Self-starter
- Planning
- Decision making
- Focus
- Stress management
- Coping
- Organization
Here’s an example of how to highlight time management skills on a lawyer resume:
- Effectively managed a high volume of cases, consistently meeting or exceeding deadlines and client expectations and implemented time-saving technology solutions, resulting in a 20% increase in billable hours
10. Interpersonal skills
Interpersonal skills refer to your ability to communicate and interact with others, maintain relationships, and otherwise leave a positive impression on people.
Interpersonal skills are used every day in most industries as you interact and communicate with co-workers and management. However, they’re especially vital for people who work in industries like customer service, recruitment and HR, realty, or financial planning.
Examples of skills related to interpersonal skills include:
- Empathy
- Humor
- Mentoring
- Networking
- Charisma
- Sensitivity
- Patience
- Listening
- Tolerance
- Public speaking
- Positive reinforcement
- Diplomacy
Here’s an example of how to demonstrate interpersonal skills on a bartender resume:
- Established a loyal customer base by providing exceptional customer service, a welcoming atmosphere, and personalized recommendations that demonstrated ability to connect with and anticipate the needs of customers
How to list soft skills on a resume
According to our survey, 30% of hiring managers report that not listing specific evidence is the biggest problem they see with skills on resumes.
That’s why you should avoid simply listing soft skills in the skills section of your resume. Instead, highlight them using specific examples.
Here are three strategies for including soft skills naturally in a resume to emphasize the strengths that employers are looking for:
1. Determine which skills the employer is looking for
Carefully review the job description to find the soft skills that the employer is looking for. Highlighting these on your resume is crucial, because hiring managers are specifically looking for candidates who possess them.
To learn even more about the skills needed for your target role, follow industry professionals on LinkedIn and read their posts. Their insights can help you understand what employers are looking for and how to stand out in your field.
Once you’ve determined the key soft skills that are required for the role, list them out and make sure your resume demonstrates them effectively.
2. Highlight them in your resume objective
Your resume objective is a great place to show your soft skills, because it’s where you introduce your most valuable qualifications and state what you can contribute to the company if hired.
Listing your key soft skills in your objective or summary shows employers who you are and what you excel at, which you can strengthen further by including hard numbers to quantify your achievements.
Here’s an example of an effective resume objective that shows the applicant’s soft skills:
Resume Objective
Sales Associate with 6+ years of experience in the retail industry. Recognized for outstanding communication skills and providing exceptional customer service. Consistently increased sales by 20% on average through upselling techniques, implemented new product display strategies to drive profitability.
3. Provide examples in your bullet points
To show employers that you have strong soft skills, include clear examples of how you’ve applied your skills in the workplace. The most natural place to do this is in your resume’s bullet points.
Begin each bullet point with an action verb instead of phrases like “responsible for” or “tasked with” to draw attention to your active role in your work accomplishments.
Here’s an example with the soft skills in bold:
- Oversaw a team of 15 employees while managing daily restaurant operations, demonstrating leadership and organizational skills
- Analyzed operational issues and brainstormed solutions to decrease food waste by 15%
- Developed and maintained friendly rapport with over 100 customers per week
- Trained staff to deliver high-level customer service, resulting in a 20% increase in sales over 1 year
- Resolved customer complaints promptly by applying empathy and conflict resolution techniques, leading to increased customer loyalty
- Initiated weekly team meetings to encourage open dialogue, fostering teamwork and collective problem-solving
If you’re struggling to write bullet points that highlight your soft skills, our AI resume bullet point generator can do it for you. You’ll save time and get more inspiration for desirable skills in your industry.
Frequently asked questions about soft skills
If you still have questions about soft skills, check out our answers to some common questions below.
What is a soft skill on a resume?
A soft skill on a resume is an ability or character trait that you list to show employers how well you work and interact with other people. Soft skills are learned naturally through the course of your life, and unlike technical skills, can’t be taught in a classroom.
Employers consider candidates with strong soft skills particularly valuable because they’re likely to be great team players and contribute to the company in the long-term.
What’s the difference between hard skills and soft skills?
In contrast to soft skills, hard skills are more clearly-defined abilities like computer skills or language skills that are often taught in a formal setting.
Not sure if you understand the difference between hard and soft skills? Hard skills are often considered technical skills, while soft skills are closely related to people skills.
What is another term for soft skills?
Other commonly used terms for soft skills include interpersonal skills, EQ (emotional intelligence quotient), and people skills.
These terms place a more heavy focus on skills that specifically involve interacting with others, while “soft skills” also include personality traits and qualities that are more concerned with how you conduct yourself (like work ethic or time management skills).
How can someone develop or strengthen their soft skills?
You can develop your soft skills by
- Identifying which skills you’d like to improve
- Setting specific goals for strengthening your skills
- Setting new goals once you’ve achieved your old ones
- Continuing to practice
For example, if you want to improve your presentation skills, you could set a goal to make one presentation a month until you feel comfortable presenting. If you’re overcoming a fear like stage fright, you can start with a small audience (or maybe family and friends) and try to work your way up to a larger audience, or a presentation in front of your bosses.
If you want to improve a goal like patience, first try to identify situations in which you’d like to practice greater patience and come up with one or two strategies for encouraging yourself to be patient. If you have a clear idea of the circumstances you want to be more patient in, you’ll be more likely to notice and remember when they arise, and you’ll be able to use your strategies.
What are soft skills in the workplace?
Soft skills in the workplace are the personality traits and interpersonal skills that you use in a professional setting, and that can impact your performance and interactions with colleagues.
Here are some important workplace soft skills:
- Professionalism
- Mutual respect
- Communication
- Cooperation
- Problem solving
- Time management
- Interpersonal skills
Why do managers care about soft skills when hiring for a technical job?
Managers care about soft skills when hiring for a technical job because soft skills have a large impact on how employees conduct their work.
A candidate may be proficient in all the technical skills they need for a role, but if they aren’t able to collaborate on a team then they won’t perform well in a team-based role.
Employers know that well-rounded candidates with a good mix of hard and soft skills will make better employees overall than candidates with just hard skills.
What are the best soft skills by industry?
Knowing what the top in-demand soft skills are for your industry can help you frame your work experience in a way that impresses employers and helps you land interviews.
Here are the best soft skills to highlight for work in any of the following industries:
Depending what industry you work in, how many soft skills and which ones you include on your resume might differ. For example, when you’re applying for work in more technical roles, it’s important to make sure your hard skills get the primary focus.
Consider adding some of these job-relevant skills to your LinkedIn profile so recruiters can better identify your strengths and experience.
More skills-related resources for different industries
Take a look at these additional skills-related resources for different types of jobs:

Nathan Soto
Career Expert & PR Specialist
Nathan Soto is dedicated to providing practical guidance to job seekers, especially people with nonlinear career paths. Nathan’s articles and career advice have been featured on multiple platforms, including Forbes, MSN, NBC New York, Memphis Business Journal, Newsweek, and Fast Company, offering insights into resume writing, interview preparation, and personal branding. Nathan graduated from the University of Nevada with a double B.A. in French and Music. In addition to writing, he also excels as a Mandarin–English translator.
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