Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Communication skills are everything for a sales associate. Often, leads become sales because people like and trust the person they’ve been communicating with.
You could be the most knowledgeable salesperson in the world. However, if people feel like they can’t comfortably communicate with you, they’ll be less likely to buy from you.
There are many types of communication skills, and it’s fine to list them separately on your resume. Common communication skills include:
- Verbal communication skills
- Listening skills
- Interpersonal skills
- Written communication skills
- Public speaking skills
- Presentation skills
2. Time Management
Effective time management skills are vital for workers in retail, since you’ll often have more flexibility with your work schedule than members of other industries.
Usually, managers view sales outcomes as more important than the sales process. They want to see high volumes, and they often give you the freedom to decide how to approach sales goals.
But with this freedom comes responsibility. Hiring managers want to know their sales team can prioritize tasks, avoid distractions, and pursue leads rather than procrastinate or get drawn into less important work.
Emphasize your time management skills to show that you can handle the job and get things done on schedule.
3. Software Skills
Software skills are an important form of computer skills commonly used in sales. Nearly every company uses some form of software to conduct business and manage its records. Sales departments are no exception.
Clearly list all computer software packages you’re familiar with on your resume to demonstrate your knowledge and show that you can learn new programs.
Sales workers use their technical skills to track leads, conversions, and client communications with sales software. Sales employees must be comfortable using software like spreadsheets, databases, and word processing programs.
4. Internet Skills
Internet skills may be an extension of computer skills, but they’re key to being a good sales employee. Even if the position you’re applying for doesn’t explicitly involve conducting sales online, such abilities are helpful to have.
For instance, sales employees must be internet-savvy to conduct relevant research, network with leads, and share information with colleagues.
Being able to navigate the internet is, without a doubt, one of the top sales skills.
Basic internet skills include knowing how to:
- send and receive emails
- navigate social networks like Facebook and LinkedIn
- conduct research using search engines
Online research skills require critical thinking and strong decision-making abilities, and are essential for anyone involved in direct sales.
Reaching goals as a salesperson is critical because it means you’re driving the number of transactions employers expect of you. This is why managers seek out self-motivated sales employees.
Your sales skills list should emphasize that you work well under pressure and are motivated to achieve goals. If you shy away from competition or tend to crack under pressure to achieve, sales may not be your calling.
In addition to including “self-motivation,” “goal-oriented,” and similar phrases on your sales skills list, show you’re goal-oriented by highlighting your accomplishments and achievements.
Include concrete numbers, such as the:
- targets you’ve met
- goals you’ve achieved
- awards you’ve won
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Although “patience” isn’t a skill applicants generally list on a resume, it’s a quality you must have if you want to be successful in this industry.
Sales don’t always happen instantly. Sometimes they do, and those occasions are worth celebrating because they’re rare.
More often, a sale occurs after you’ve had repeated contact with a lead. Someone without patience might give up and stop trying to sell to certain people when they don’t achieve instant success.
If you’re a patient sales employee, you’ll earn more money throughout your career.
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.
The ability to persist in spite of rejections is vital for salespeople. Not everyone will say “no” directly — some will listen to your entire pitch and then politely decline. To be a good sales employee, you can’t take this personally either.
Keep in mind that rejection is just part of working in sales. Assume that you’ll receive many more rejections than sales, and learn to shrug them off without interpreting them as a reflection on your ability.
Confidence is one of several sales skills hiring managers are looking for in candidates. Confidence allows you to remain optimistic and continue working in the face of rudeness and rejection. When you remain confident in your abilities, you’re more likely to keep your energy levels up and continue your work.
A confident, positive attitude is also contagious. The people you sell to will like you more and want to buy things if they feel good around you.
5. Interpersonal skills
Sales jobs require a lot of human interaction, whether it’s face-to-face, online, or over the phone.
If you’re naturally outgoing and and have good interpersonal skills, you’ll excel at sales.
There’s nothing wrong with being introverted, but introversion isn’t the best quality in a sales employee.
If continually meeting and talking with strangers drains your energy, or if you find yourself regularly stumbling over your words or accidentally making the person you’re speaking with feel uncomfortable, sales might not be the best line of work for you.
A strong sales skills list for your resume can help you land a job interview, but only if the rest of your resume is in good condition too.
Download one of our resume templates to build an effective sales resume that will get you the job you deserve. Or, if you’re in a rush, use our free resume builder to create a new sales resume in under five minutes.