Summary
Courteous and organized food and beverage handler with 4+ years of experience serving guests at large-scale events. Skilled at decorating tables, greeting guests, refilling glasses, and clearing plates in preparation for the next course. Proactive and efficient, with a passion for exceeding guest expectations. Knowledgeable in and proficient in complying with food health and safety standards.
Professional Experience
Banquet Server
Four Seasons, Houston, TX | Sep 2020–Present
- Efficiently serve food and beverage per supervisor expectations to 50+ guests per event
- Showcase outstanding problem solving, interpersonal, and time management talents
- Adhere to banquet event specifications to set up china, linen, glass, and silver
- Communicate guests’ problems and concerns to the banquet manager, earning a 99.8% guest satisfaction rating
Banquet Food Server
Silverton, Las Vegas, NV | May 2018–Sep 2020
- Actively listened and attended to the needs of 20 clients by offering appropriate options and solutions
- Guaranteed flawless customer service by coordinating actions with 10 banquet team members
- Maintained hygiene per workplace standards and supervisor instructions during after-event cleaning
- Attended meetings to understand function specifics, such as guest expectations and hotel requirements
Education & Certifications
Lone Star College, The Woodlands, TX | May 2018
Associate of Applied Science – Administrative Studies
Training for Intervention Procedures (TIPS)
ACE Food Handler – Licensed Food Handler
Additional Skills
- Proficient in Microsoft Office Suite (Word, Excel, & PowerPoint)
- Fluent in English and French
