COO Resume Example

COO Resume Template

If this format isn’t suitable for you, there’s a range of other resume formats that might work better.

Copy-paste COO Resume (Text Format)

FIRST AND LAST NAME

Email: your.email@email.com

Phone: (123) 456-7891

Address: Street, City, State

LinkedIn: linkedin.com/in/yourprofile

SUMMARY

Goal-driven Chief Operating Officer with 15+ years’ experience harnessing a high level of business acumen and productivity with a record of motivating, mobilizing, and coaching 400+ employees. Seeking a position at [Company Name] to identify and mitigate operational problems and discrepancies, and employ cost-effective solutions.

PROFESSIONAL EXPERIENCE

United America, Denver, CO
Chief Operating Officer, October 2020–Present

A rapidly growing consultancy firm delivering strategic expertise to empower businesses and drive success.

• Manage all bottom-line factors, including but not limited to long range planning, product management, third-party contracting, technology projects, and personnel
• Improve overall productivity while simultaneously reducing staffing and operational costs by 35% to develop a 100% remote workforce
• Increased company profits with a 10% savings cost by restructuring 11+ operating procedures and translating strategies into actionable goals for performance and growth
• Enhance operations by conducting operational analysis and recommending changes in policies and procedures
• Open new channels for 50,000+ customers to utilize and generate their own revenue

Global Care, Denver, CO
Chief Operating Officer, January 2018–October 2020

Global Care stands as a leading force in the health care industry, setting new benchmarks for quality and customer satisfaction.

• Increased the response time for customer issues with a 90% improvement rate on response and resolution time by creating and leading a high-functioning operations team
• Oversaw all budget planning processes and company activities leading to the organization’s first lucrative year with budget models matching planned costs and continuing profitability
• Ensured effective recruiting, onboarding, professional development, performance management, and retention
• Managed departmental operations and employee productivity by leading all cross-functional areas and teams in the company
• Led the conversion of Development and Quality Assurance teams to Agile process with continuous improvement, leading to a decrease in critical production defects by 95%

Education

University of Denver, Denver, CO
Bachelor of Science in Business Administration, May 2007

ADDITIONAL SKILLS

Operational excellence and leadership; financial management and budgeting; organizational transformation; executive office procedures; contract negotiation; operations management

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Average COO salaries in the US

The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data is presented based on the top states in the USA.

How to write a COO resume

A chief operating officer (COO) is a member of the executive team who oversees and implements a company’s daily administrative and business operations.

The COO is typically second-in-command to the CEO and is sometimes given a different title, like “executive vice president of operations” or “operations director.”

Regardless of which title is used, a COO has many responsibilities. So COO applicants must have standout resumes designed to showcase how their skills will help the CEO lead the company.

Here are three expert writing tips for creating a COO resume that will land you interviews.

1. Highlight your job-specific skills on your COO resume

COOs are high-level leaders, but that doesn’t change the fact that hiring managers are looking for applicants with resumes that include industry-specific skills.

Therefore, you should emphasize your job-relevant hard skills.

Give examples of hard skills like these on your resume to show hiring managers you have what it takes to lead:

• Data presentation
• Resource management
• Database management
• Reporting
• Project management
• Direct financial activities
• Appoint department heads
• Analyze operations
• Prepare budgets for approval
• Direct/Plan/Implement company policies
• Establish departmental responsibilities
• Negotiate contracts
• Public-speaking
• Accounting
• Business analysis
• Microsoft Office Suite
• Accounting software
• Customer relationship management (CRM) software
• Financial analysis software
• Analytical thinking
• Operation systems evaluation

In your COO resume, make sure to highlight your ability to drive operational excellence and lead transformative initiatives. Focus on tangible outcomes such as cost savings, process improvements, and team development. Emphasize your expertise in financial management, contract negotiation, and organizational transformation to showcase your well-rounded skill set. Remember, recruiters are looking for a strategic and results-oriented COO who can drive efficiency and maximize performance across all operational aspects of the company. — Matt Erhard, Managing Partner of Summit Search Group

As a member of the C-suite, you’ll also need great people skills for managing and interacting with your employees. Use examples of these soft skills in your chief operating officer resume’s work experience section to show the decision-makers you can help steer the company:

2. Quantify your achievements with hard numbers

When you’re applying for a COO position, it’s important to make the accomplishments on your resume stand out so employers know you’re capable of achieving top results. You can enhance your COO achievements by using data in your work experience section.

Here’s an example of a COO’s work experience bullet that uses hard numbers effectively:

This example works well because it lets hiring managers easily understand what the applicant is capable of achieving.

In addition to highlighting your professional accomplishments, consider adding additional sections to your resume to provide insights into your board work, community involvement, and personal interests. Demonstrating your active engagement in shaping the industry and your commitment to making a difference can make a lasting impression on potential employers.

Furthermore, sharing your personal interests and hobbies helps paint a picture of your personality outside of work. It shows how well-rounded you are and adds depth to your profile. Whether it’s mentoring aspiring entrepreneurs, volunteering for a charitable cause, or pursuing a passion for photography, these details offer a glimpse into the multifaceted individual behind the resume.

3. Include COO-related keywords in your resume

Companies commonly use applicant tracking systems (ATS) to filter out resumes that don’t meet pre-determined requirements.

This means that if you aren’t strategic when writing your resume, it might never even reach human eyes.

By using industry-specific keywords on your resume, you have a better chance of making it past ATS.

Plus, when hiring managers see keywords from the job description sprinkled throughout your resume, you’ll seem like the perfect person for the job.

Prioritize keywords from the job description, and add the COO-specific keywords below to your resume (if they’re relevant to your situation):

• Business strategy
• Management
• Strategic planning
• Marketing strategy
• Change management
• Business development
• Operations management
• Entrepreneurship
• Organizational vision
• Annual operations planning
• Assess internal operational processes
• Evaluate company performance

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