CAREER OBJECTIVE
Dedicated and goal-oriented professional with experience nurturing positive client relationships to drive key business metrics, such as client satisfaction. Adept at streamlining processes, enhancing productivity, and developing customer service solutions. Ability to launch sales programs that generate record-setting sales revenues. Looking to bring superior communication, analytical, and problem-solving skills to achieve sales targets at JJ Products.
PROFESSIONAL EXPERIENCE
Sales Associate
Spectrum, Beaumont, TX | Dec 2020–Present
- Drive sales through engagement with customers, suggestive selling, and sharing product knowledge, contributing to $3 million+ in quarterly sales
- Place 15+ outbound calls daily and scheduled appointments while responding to customer queries with accuracy and courtesy
- Exceed all set sales goals by 5%+ while providing outstanding customer service, which has enhanced the company’s revenue and productivity targets
Retail Sales Intern
AT&T, Beaumont, TX | Jul 2019–Nov 2020
- Provided efficient, courteous customer service to 100+ clients weekly and assisted in all aspects of product offerings and services
- Suggested suitable products to clients based on requirements
- Implemented problem solving skills to determine solutions for clients in escalated situations, maintaining a 99.5% customer satisfaction rating
- Devised comprehensive needs assessment mechanism to help recognize the demand for plans and services
EDUCATION
Central Senior High School, Saint Paul, MN | Jul 2019
High School Diploma
RELEVANT SKILLS
- Data gathering & analysis
- Conflict resolution
- CRM
- Team collaboration
- Market trends
- Sales methodologies
- Cross-selling techniques
- Written & verbal communication
- Microsoft Office