Case Manager Resume

Are you a seasoned case manager with years of managing experienced healthcare professionals, but can’t seem to tailor your resume to land a job? Take a look at our downloadable case manager resume sample and job-specific writing tips for ideas.

October 25, 2024

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Case Manager Resume Template

[Your Name]

[Your Address], [City, State]

[Your Email Address] | [Your Phone Number]

[LinkedIn Profile] (optional)

Professional Summary

Dedicated Case Manager with 10+ years of experience delivering high-quality care and case-management services to diverse patient groups. Instrumental in collaborating with cross-functional teams to meet the needs of patients. Adept at developing and implementing nursing care plans for patients and families.

Skills

Microsoft Office (Word, Excel, and PowerPoint)
Title 22 and Oasis documentation
Computerized charting (Matrix & Bright Tree)

Professional Experience

Milwaukee Medical Center

RN Case Manager | Milwaukee, WI | May 20XX – Present

Manage a heavy caseload of 60-70 patients and their families to ensure proper delivery of services and to assist clients with meeting their psychosocial needs
Direct a cross-functional team of 20+ healthcare professionals, including MDs, RNs, LPNs, and patient service associates
Attended a 2-week long teach-the-teacher training on the PACT care model, and delivered training to 6 newly hired RN’s on PACT and its implementation
Serve as a PACT leader to coordinate all aspects of care for a panel of 1000+ patients while delivering chronic disease management and preventative education
Administer patient care for 15+ patients, completing RN physical and psychosocial assessments, adjusting care plans, and treating change of conditions

Southpointe Care and Rehab Center

RN Case Manager | Milwaukee, WI | August 20XX – April 20XX

Conducted case management and utilization review of 40+ patients to determine medical necessity and level of care according to Milliman and InterQual criteria
Created, reviewed, and revised robust care plans for 30+ patients, focusing on patient needs, disease management, and treatment alternatives
Oversaw a team of 15+ clinical and support staff to direct and coordinate patient care activities, maintaining a high degree of professionalism while keeping morale high
Managed all aspects of patient assessment, care planning and implementation, and evaluation to provide them with appropriate care and facilitate their timely recovery
Prepared and entered documentation into care management applications to ensure compliance with documentation requirements, maintaining an audit score of 95%+

Education

Resume Genius University | Bachelor of Science in Nursing

Graduation Date: May 20XX

Average case manager salaries in the US

The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license, this data is pulled from the most recent US Bureau of Labor Statistics’ Employment & Earnings report (as of 10/16/2024), featuring the top states by use.

Average case manager annual salaries by state

States	Salary / Year
California	$89,800
New York	$58,860
Texas	$63,260
Florida	$61,940
Pennsylvania	$62,200
Illinois	$63,880
Ohio	$61,520
Georgia	$59,280
North Carolina	$62,320
National Average	$64,198

How To Write A Case Manager Resume

We all need healthcare at some point in our lives, and healthcare needs case management.

Case managers play a crucial role in organizing an individual’s care, and with the growing elder population in the US, case management is a growing field. However, healthcare is a high-stakes industry, and no hiring manager wants to onboard a case manager who’s less than excellent at their job.

Prove your excellence and that you’re the right candidate for the position by writing a strong resume that highlights your case management-related skills, experience, and accomplishments. These three writing tips will show you how to make a case manager resume that lands you work in this highly competitive field:

1. Highlight your case manager resume skills

Case managers must have a wide range of skills to get the job done. For instance, you need extensive technical skills to be able to break down charts and understand what a patient needs. And you also need the organizational and leadership skills to manage a team of healthcare professionals and make sure the patient actually gets the care they require.

All of these case manager abilities are equally important. If the hiring manager doesn’t see these skills in your skills section or elsewhere on your resume, they’re not going to bring you in for an interview.

To show that you have what it takes to excel on the job, emphasize these top case manager skills on your resume:

General nursing skills
Management skills
Medical software (Epic Systems, RXNT)
Charting software (MatrixCare, Brightree)
Human resources software (Oracle Taleo)
General computer skills
Office suite software (Microsoft Office, Google Workspace)
Coordination
Problem solving
Critical thinking
Judgment and decision making
Time management skills
Communication skills
People skills

Also be sure that your education section is clear, easy to find, and includes your nursing degree. You don’t have to have a specific certificate to be a case manager, but you do have to be a registered nurse.

2. Include strong case manager action verbs

If you want an easy way to strengthen your resume, try changing the verbs you use throughout your work experience section. Action verbs highlight how you took initiative beyond the basic requirements of your job, and they should naturally catch a hiring manager’s attention because they’re less boring than standard verbs.

Incorporate some of these action verbs into your case manager resume to give it a quick boost:

Improve
Boost
Reduce
Save
Negotiate
Explain
Facilitate
Supervise
Coordinate
Manage
Chart
Organize
Collaborate
Transform
Spearhead

3. Add hard numbers to your achievements

Describing your accomplishments on your resume is helpful, but showing what you can do in objective terms with hard numbers is even better. Hard numbers allow employers to see what you’re capable of as a case manager in the clearest possible way.

You can find hard numbers for your resume in the number of cases you’ve handled, how many people were in the team you coordinated, amount of time saved, grades, or percentage improvements.

Below are a few examples of work history bullet points that use hard numbers well:

Attended a 2-week long teach-the-teacher training on the PACT care model, and delivered training to 6 newly hired RN’s on PACT and its implementation
Manage a heavy caseload of 60-70 patients and their families to ensure proper delivery of services and to assist clients with meeting their psychosocial needs
Prepared and entered documentation into care management applications to ensure compliance with documentation requirements, maintaining an audit score of 95%+

From these examples, a hiring manager can see exactly how much work the candidate can take on, their attention to detail, and their ability to train other employees. Having proof of your case manager-related achievements is always better than just saying you can handle the workload.

5 resume objective examples for a case manager

Start off your resume with a well-crafted resume objective. A resume objective allows you to succinctly summarize your career goals and top qualifications. Here are some examples of well-written resume objectives for case managers:

Compassionate case manager with a track record of supporting individuals in crisis, seeking a role to leverage assessment abilities and provide client-centered services. Adept at connecting clients to community resources. Looking to increase quality of life through service coordination and advocacy.

Dedicated case manager skilled at developing treatment plans, coordinating care services, and linking clients to public benefits. Strong assessment capabilities and experience with diverse populations. Seeking a case management role helping clients recover, increase stability, and attain goals.

Accomplished case manager recognized for building trust and guiding clients through rehabilitation. Talented at navigating complex systems to connect individuals with appropriate resources. Seeking further opportunities to empower others in my next role.

Patient case manager successful at minimizing hospital readmissions through post-discharge planning and at-home follow up. Adept at providing care coordination and helping clients understand health conditions. Looking to apply skills in a patient-focused setting.

Resourceful case manager successful building rapport with disadvantaged clients to inspire progress through difficult transitions. Known for tenacity removing obstacles to self-sufficiency. Looking to improve lives through personalized advocacy.

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