RESUME OBJECTIVE
Head Cashier with over 7 years of experience in providing excellent customer service, handling daily accounts and maintaining inventory. Aiming to use my knowledge and expertise to effectively fill the managerial role in your store. Possesses a Bachelor’s degree in Arts.
PROFESSIONAL EXPERIENCE
BEST BUY – Helena, MT
Cashier, Sept. 2010 – Present
- Expertise in business administration, record keeping, planning, policies, procedures, researching, scheduling, and related responsibilities to ensure productive operations
- Open and close the registers, assisting in the training of 6 new cashiers, monitoring cash limits and ensuring quality customer service at all times
- Operate POS cash register, handling 92 transactions on average daily, and count money in cash drawers to ensure the amount is correct
- Develop reputation for prompt, efficient service with high level of accuracy, receiving top ratings during all 3 years in the store
- Maintain thorough knowledge of store merchandise, and responsible for selling in store credit cards
BARNES & NOBLE – Helena, MT
Cashier, Feb. 2008 – Sept. 2010
- Implemented new customer service strategies successfully, increasing customer satisfaction by 9% in 6 months
- Responsible for solving customer complaints and providing information regarding products
- Calculate total payments received during a time period, and reconcile this with total sales
- Compile and maintain non-monetary reports and records
- Used computerized systems that involve distributing and accounting for funds
WAL-MART – Helena, MT
Cashier, Dec. 2006 – Feb. 2008
- Solve billing problems and handled customer inquiries
- Responsible for balanced cash draw at close of shift
- Responsible for back up inventory ordering and shelf stocking
EDUCATION
CARROLL COLLEGE – Helena, MT
Bachelor’s degree in Arts, June 2006
ADDITIONAL SKILLS
- Microsoft Office (Word, Excel and PowerPoint)
- Internet, Oracle, SAP and data entry
- Excellent communication skills