RESUME OBJECTIVE
Decisive head cashier with 7+ years of experience providing excellent customer service, handling daily accounts, and maintaining inventory. Aiming to use retail knowledge and expertise to effectively fill a managerial role at JP Electronics.
PROFESSIONAL EXPERIENCE
BEST BUY – Helena, MT
Head Cashier, Sept. 2018–Present
- Apply expertise in business administration, record keeping, planning, policies, procedures, researching, scheduling, and related responsibilities to ensure productive operations
- Open and close the registers, train 4 new cashiers each month, monitor cash limits, and ensure quality customer service at all times
- Operate POS cash register, handling 92 transactions on average daily, and verify money counts in cash drawers
- Have a reputation for prompt, efficient service with high-level accuracy, receiving 97.9%+ customer satisfaction ratings each year
- Maintain thorough knowledge of store merchandise and sell store credit cards
BARNES & NOBLE – Helena, MT
Cashier, Feb. 2016–Sept. 2018
- Implemented new customer service strategies, increasing customer satisfaction by 9% in 6 months
- Resolved customer complaints and provided product information
- Calculated total payments received each month and reconciled the results with total sales
- Compiled and maintained non-monetary reports and records
WAL-MART – Helena, MT
Cashier, Dec. 2014–Feb. 2016
- Solved billing problems and answered customer inquiries
- Balanced cash drawer at the close of each shift
- Managed backup inventory ordering and shelf stocking
EDUCATION
CARROLL COLLEGE – Helena, MT
Bachelor’s degree in Communications, June 2014
ADDITIONAL SKILLS
- Microsoft Office (Word, Excel, and PowerPoint)
- Oracle, SAP, and data entry
- Proven communication skills