Ecommerce Resume Examples

With the world going digital and the business landscape evolving, companies are seeking new techniques to improve their online presence and increase sales. So ecommerce professionals are in high demand.

To get a job in ecommerce, you need a resume that highlights your relevant skills and accomplishments and shows ecommerce employers you’re capable of boosting their brand’s visibility and revenue.

Here are three tips for writing an ecommerce resume that’ll impress hiring managers and win you more interviews:

1. Highlight your ecommerce skills

Businesses are turning to ecommerce specialists to execute marketing strategies that promote their products and services. These professionals help increase website traffic, build brand loyalty, and improve user experience.

To show your ability to achieve results in this role, you should showcase your relevant hard skills, which are learned attributes acquired through practice and training.

For example, ecommerce specialists should have a good understanding of search engine optimization (SEO) to boost a company’s website ranking. Good SEO ensures that a company’s products reach a wider audience.

Also, being proficient with video conferencing technology, like Zoom and Skype, is helpful for communicating with your team, sharing product launches and monthly reports, and brainstorming ideas for better marketing techniques.

There are other essential hard skills to include on your ecommerce resume, including:

• Customer relationship management (CRM) platforms: Salesforce, HubSpot, Pipedrive, Zendesk
• Point of Sale (POS) technology: Shopify, Square, Lightspeed POS
• Cloud-based sharing platform: DropBox, OneDrive, Google Drive
• Human resources software: Workday, BambooHR, Bullhorn
• Office Suites: Google Workspace, WPS Office, Microsoft Office
• Agile Workflow
• Analyzing sales data
• Brand management
• Creating marketing campaigns

In addition to listing these technical skills, show how well you interact and work with others in the workplace by highlighting your ecommerce-related soft skills.

For instance, showing empathy to online shoppers is an excellent asset to an ecommerce customer service representative as it assures them that their feelings are understood and acknowledged. Here are more soft skills to put on your ecommerce resume to convince hiring managers you’re the right candidate:

• Teamwork
• Communication skills
• Creative thinking
• Time management
• Writing skills
• Leadership skills
• Attention to detail

2. Add hard numbers to your ecommerce resume

Because ecommerce is a results-oriented field, it’s important to show employers the value you can add to their businesses. So include hard numbers on your resume wherever possible to emphasize relevant contributions and accomplishments in your work history.

For example, describe how you used Google Analytics to increase your previous company’s online retail performance by a certain percentage within a specific time frame. Also, listing the number of marketing campaigns you’ve conducted will show your impact in your previous jobs.

Here’s how one candidate used hard numbers in their ecommerce resume to show what they can do:

3. Include unique ecommerce action verbs

Use relevant action verbs on your ecommerce resume to catch the attention of hiring managers and set yourself apart from other applicants. Replacing clichéd words and phrases (like “responsible for”) with unique verbs (like “guide”) on your resume highlights your achievements and showcases the impact you can make if hired.

Start your resume’s bullet points with verbs relevant to ecommerce and your target company’s industry. Here are some common ecommerce verbs to include on your resume: