CAREER OBJECTIVE
Housekeeper with 1+ years of experience maintaining a clean and comfortable environment for hotel guests. Possess excellent time management and efficient cleaning skills, always aiming to achieve and maintain elegance. Seeking to utilize proven professional skills and hotel management knowledge to fill a full-time housekeeping role in your hotel.
PROFESSIONAL EXPERIENCE
Boston Courtyard Hotel, Boston, MA
Assistant Housekeeper, August 2020 – present
- Perform cleaning assignments and services in hotel rooms, hallways and common areas
- Maintain 200+ clean and comfortable guest rooms by performing cleaning duties to a high standard
- Report any damage, maintenance problems, safety issues, and potential hazards to management and maintenance, ensuring 100% adherence to safety code procedures
- Assist floor manager in meeting deadlines, inventory management, and ensuring top quality service to VIP customers
Kohi Coffee Company, Pittsburgh, PA
Barista, June 2018 – August 2020
- Awarded “Top 5 Employees of the Year” in 2019
- Prepared orders for 200+ customers per day, ensuring all food and beverages were handled according to safety regulations
- Cleared tables, swept the floors and cleaned coffee machines and other equipment regularly throughout the day
- Listened to customer requests and prepared specialty beverages according to their personal preferences, contributing to a 15% increase in customer satisfaction rate over a 6 month period
EDUCATION
King’s College, Pittsburgh, PA
Associates Degree in Hotel Management, August 2018
GPA: 3.5/4.0
RELEVANT SKILLS
- Problem solving
- Multitasking
- Fluent in Spanish
- Quickly learn new concepts
- Work well under pressure