Medical Office Manager Resume

Medical office managers work behind the scenes in health care settings, overseeing administrative and clerical tasks. Because these professionals ensure smooth operations in medical offices, medical office managers are in high demand.

If you’re a friendly, organized leader with a good medical or business background, a medical office manager role is perfect for you. To increase your chances of getting hired in this field, you need an excellent resume that’ll impress hiring managers.

Here are three tips for writing a medical office manager resume that’ll help you land more interviews:

1. Showcase your medical office manager resume skills

A medical office manager supervises the daily operations of a medical facility, monitors budget and billing information, and schedules non-clinical staff. To perform these duties efficiently, you need relevant hard and soft skills.

Hard skills are abilities acquired through training, and highlighting them on your resume shows hiring managers you have the technical know-how to succeed in medical office management.

For instance, your proficiency in spreadsheet software (like Microsoft Office and Google Sheets) will be helpful in organizing billing information, managing inventory, and monitoring the budget. Also, you need to understand government regulations and ensure office compliance with these directives.

Other hard skills to spotlight on your medical office manager resume include:

• Medical software: Dentrix, Epic Systems
• Accounting software: Intuit QuickBooks, Sage 50 Accounting
• Knowledge of medical terminology
• Medical coding
• Analytics

Also, you should add relevant soft skills to your resume to show your ability to interact and create connections with others in a medical facility.

For example, you need communication skills to talk to patients about their complaints. Meanwhile, good problem-solving skills will help you resolve conflicts among employees, or between patients and staff.

Here are more soft skills to mention on your medical office manager resume to show employers you’re a great fit for the role:

• Critical thinking
• Leadership skills
• Project planning
• Negotiation
• Organizational skills

2. Add hard numbers to your achievements

Because medical office management is a results-oriented profession, you should include hard numbers on your resume to show verifiable accomplishments.

For instance, you could mention the:

• number of patient files you managed
• office efficiency rate increase you oversaw
• size of budgets you managed
• number of staff you trained

Providing these numbers sets you apart from other candidates by emphasizing your potential value and impact to hiring managers.

Here’s how one candidate uses hard numbers throughout the medical office manager resume’s work experience section:

• Reduced annual costs by 30% by ensuring the practice functioned more effectively while directing clinical processes and procedures
• Improved office efficiency by 20% by overseeing bookkeeping functions, insurance billing/claims management, and correspondence
• Managed 700+ patient files and data, ensuring strict adherence and compliance to patient confidentiality policies.

3. Open with an eye-catching medical office manager resume summary

Start your resume with a resume summary section that describes your most relevant medical office manager skills and experience (or education if you’re writing a resume with no experience) in 2–4 sentences.

When you write your resume summary, use powerful adjectives and action verbs to emphasize the accomplishments in your previous jobs.

A well-written resume introduction grabs the attention of hiring managers and convinces them to read the rest of your application.

The below example resume summary outlines the medical office manager applicant’s years of experience, responsibilities in past jobs, and potential value and impact if offered the job: