RESUME SUMMARY
Network Administrator with 10+ years of experience enhancing IT operations across the enterprise. Advanced expertise in LAN/WAN administration, technical support, and integrated software applications. Strong knowledge and comfort within Windows and Linux servers, DNS server, application server, Windows Active Directory, DHCP, and Cisco network infrastructure and peripheral processes.
PROFESSIONAL EXPERIENCE
Network Administrator
Tradestation, Burlington, VT / July 2014–present
- Administer 40+ servers in a Windows 2008/2012 server environment with 100% uptime while implementing routing changes, including BGP, OSPF, RIP, PIM, and EIGRP
- Troubleshoot IP connectivity and network performance, minimizing vulnerabilities by 30% and improving network performance by 25%
- Implemented multicast changes, including VPN changes on Cisco ASA platform and network changes on corporate and data center infrastructure
- Ensure system security and reliability by maintaining device configurations/backups and network monitoring tools, reducing client support tickets by 47%
- Realized a cost saving of 40% by negotiating with vendors and contractors to deliver equipment and services
Network Administrator
Enablon North America, Burlington, VT / May 2009–June 2014
- Administered all network operations as a sole administrator for a 300+ people workforce, including both local and remote
- Restructured equipment and improved process documentation, which reduced client support tickets by 40% and increased uptime to 99.99%
- Provided desktop support to 90+ internal users, such as by adding computers to the domain, configuring the exchange, and handling various wireless network issues
- Worked with 40+ Macintosh users to support them with an entourage, server connections, program installations, and OS X 10.3–10.5 configurations
EDUCATION
Castleton University, Castleton, VT
BS Computer Science
Honors: magna cum laude (GPA: 3.9/4.0)
ADDITIONAL SKILLS
- Knowledge of ISO/OSI layers, Ethernet, LLC(802.2), T1/T3, FDDI, ATM, ISDN, Frame Relay, X.25, SONET, SNA SDLC, IPSEC, TCP/IP, IPX/SPX, OSPF, PPP, HTTP, TACACS, CHAP, PAP, and Cable DOCIS