RESUME SUMMARY
Compassionate OB/GYN Medical Assistant with 4+ years of experience helping patients achieve optimal health through medical and clinical administration. Detail-oriented professional with a track record of enhancing operational efficiency in fast-paced hospitals through careful planning, scheduling, and collaboration. Backed by extensive baccalaureate training in physiology and medical administration with a reputation for performing within regulatory standards while displaying a passion for quality care.
PROFESSIONAL EXPERIENCE
John Hopkins Family Hospital, Baltimore, MD | July 2020–Present
OB/GYN Medical Assistant
- Serve as the first point of contact for patients, managing 60+ interactions daily via multiple communication channels
- Triage 30+ patients daily by measuring vital signs while obtaining medical history and other health-related information through detailed and compassionate interviews
- Assist the OB/GYN physician in conducting in-house procedures like ultrasounds, vulva biopsies, IUD insertion and removal, and colposcopies
- Oversee the collection and processing of urine, blood, and other biological samples for comprehensive laboratory tests
- Ensure operational efficiency by preparing periodic work schedules for 15 OB/GYN department staff
Queen Mary’s Family Hospital, Houston, TX | January 2018–June 2020
OB/GYN Medical Assistant
- Improved care provision and service delivery by managing the department’s inventory, ensuring the consistent availability of hospital supplies
- Observed multiple surgical procedures via operating theater rotations and provided patients with post-perioperative care
- Applied data-entry skills and attention to detail to accurately manage electronic medical records for 100+ patients while following HIPAA regulatory standards
- Received commendations from 95% of the patients for being compassionate and polite
EDUCATION
Howard University, Washington, DC, November 2017
Bachelor of Science in Physiology and Health Administration
Honors: cum laude (GPA: 3.9/4.0)
ADDITIONAL SKILLS
- OB/GYN procedures, first Aid & CPR, patient education, HIPAA guidelines, empathy, collaboration, scheduling, MS Office Suite (Word, PowerPoint, Excel), MEDITECH
