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FIRST AND LAST NAME
Email: your.email@email.com
Phone: (123) 456-7891
Address: Street, City, State
LinkedIn: linkedin.com/in/yourprofile
Summary
Results-oriented Assistant Manager with 5+ years of experience implementing effective merchandising strategies and generating sales. Seeking to leverage my leadership skills and dedication to improving the customer experience to drive organizational growth as Assistant Manager at Macy’s.
Professional Experience
- Develop and implement back-of-house policies and procedures, which includes the management and processing of trucks and merchandise to the sales floor
- Administer all activities related to the store’s financial results, operational metrics, quality standards, and human resources management
- Work closely with the general manager to deliver a state-wide phasing plan for efficiently moving merchandise every quarter
- Enhanced year-over-year orders growth from 75% to 96% (20XX-20XX)
- Supervised daily operations of the store, including opening and closing procedures and cash handling
- Managed a team of 7 sales associates, delegating tasks and ensuring adherence to company standards
- Monitored inventory levels and coordinated replenishment to meet customer demand while minimizing waste
- Implemented training programs that improved overall employee performance by 18% in 3 months
- Addressed customer inquiries and resolved issues in a timely and professional manner
- Maintained a clean and organized store environment, including restocking shelves and merchandise displays
- Participated in team meetings to discuss sales targets, promotions, and product knowledge updates
- Regularly exceeded monthly sales goals by up to 20% and consistently met performance metrics
Education
Associate Degree in Business Administration
PIMA COMMUNITY COLLEGE, Tucson, AZ
July 20XX
Additional Skills
MS Office (Word, Excel, PowerPoint), Organizational skills, Budgeting, Time management, Sales strategies