Office Assistant Resume Sample


Need help improving your office assistant resume? Check out our resume sample and four office assistant resume writing tips below.
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Office Assistant Resume Template
- Simplified data retrieval processes, department record maintenance, and typing and compiling of reports, saving company an average of 500 hours and $24,000 in labor costs annually
- Managed CEO’s travel and daily schedule, while supervising and training 3 clerks and 4 interns on office procedures, including sending correspondence and CRM data entry
- Research all client loan discrepancies, and act accordingly, consistently attaining average 95% customer satisfaction
- Received award for outstanding work ethic 2 consecutive years
- Trusted with confidentiality, typing and safely storing confidential letters for CEO and other senior staff daily
- Handled payroll activities for 60 employees, ensuring checks post before the end of month
- Answered average of 50 calls daily, processing orders and resolving customer and billing issues.
- Consistently achieved 95% customer satisfaction rate
- Designed training program for colleagues, further improving customer service rating by 20%
- Generated efficiency reports on order processing, identifying areas for improvement. Implemented new time-saving tactics, saving the company an average of 150 labor hours annually
- Analyzed all company data entry systems, prepared recommendations for system-wide efficiency improvement
- Excellent typing skills (WPM 89)
- Proficient in Microsoft Office, POS Systems and Proprietary Data Entry Management Systems
- Bilingual (Spanish/English)
- Oral and written communication skills
- Possess a Technical Writing Certificate
Average office assistant salaries in the US
The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license, this data is pulled from the most recent US Bureau of Labor Statistics’ Employment & Earnings report (as of 10/16/2024), featuring the top states by use.
Average office assistant annual salaries by state
States | Salary / Year |
---|---|
California | $46,130 |
New York | $43,440 |
Texas | $36,730 |
Florida | $39,340 |
Pennsylvania | $40,800 |
Illinois | $41,730 |
Ohio | $39,820 |
Georgia | $37,440 |
North Carolina | $37,110 |
Michigan | $41,050 |
National Average | $40,027 |
4 Office assistant resume writing tips
Office assistants make the lives of their managers easier by performing organizational, clerical, and administrative tasks. Office assistants often use software, write reports, organize paperwork and files, schedule meetings and appointments, and maintain an overall productive and friendly atmosphere for the office.
However, because managers rely so heavily on office assistants to make their days go smoothly, they’re often very picky about the people they hire. This means getting a good job as an office assistant isn’t easy, and you’ll need a great office assistant resume that displays your qualifications and relevant experience to get hired.
To help you write the ideal office assistant resume, here are four essential writing tips.
1. Start with a great resume summary or objective
The best way to grab the attention of any employer is by starting your resume with an introduction that concisely summarizes your key skills and experience. It’s best to do this by writing either a resume summary or resume objective.
If you’re an experienced office assistant, you should write a resume summary because a summary focuses on your previous career-related achievements and skills. Here’s an example of a strong office assistant resume summary:
Detail-oriented Office Assistant with 8+ years of experience handling confidential paperwork and making routine office tasks efficient as possible. Proven managerial experience supervising clerks while managing CEO’s schedule and travel plans. Strong multitasking, organizational, customer service, and data entry skills, and possess a Technical Writing Certificate. Aiming to leverage my qualifications and skills to fill an office assistant managerial role at BP International.
However, if you’re just getting started in your career as an office assistant, you’ll want to use a resume objective. Resume objectives are a self introduction and statement of purpose that aims to show any relevant or transferrable skills you currently possess.
However, don’t make the mistake of simply telling the employer that you want the job. Employers already know that you want the job and only need to know why they should hire you instead of the next candidate.
Here’s an example of a well-crafted resume objective for an entry-level office assistant:
English graduate with 2 years part-time work as an office assistant. Friendly, organized, and efficient, with strong interpersonal and multitasking skills. Have experience with attending to customer needs and managing CRM data entry. Seeking to leverage and improve upon my skills by filling an office assistant position at the Daily Globe.
Notice how in both the resume summary and resume objective, each candidate:
1. Describes the length of their experience:
- Detail-oriented Office Assistant with 8+ years of experience handling confidential paperwork and making routine office tasks efficient as possible.
- English graduate with 2 years part-time work as an office assistant.
2. Highlights their traits, skills, and achievements:
- Strong multitasking, organizational, customer service, and data entry skills, and possess a Technical Writing Certificate.
- Have experience with attending to customer needs and managing CRM data entry.
3. States their goal and which position they’re applying for:
- Aiming to leverage my qualifications and skills for an office assistant managerial role at BP International.
- Seeking to leverage and improve upon my skills by filling an office assistant position at the Daily Globe.
You’ll want either your resume summary or resume objective to be a quick summarization of the qualifications you include throughout your office assistant resume. Any experience or skills you state in your summary should be backed up with evidence in the following sections of your resume.
4 additional resume objective examples for an office assistant
A well-crafted resume objective helps you stand out from other applicants. Here are some examples to help you get started:
Friendly office assistant with 3 years of experience providing administrative support in fast-paced workplaces. Reliable multi-tasker adept at data entry, filing, answering phones, and scheduling meetings. Seeking to leverage strong organizational and customer service skills to contribute to a collaborative office team.
Diligent office assistant skilled at streamlining workflows through database optimizations and procedural improvements. Known for professional phone and email communications. Seeking opportunities to apply analytical and troubleshooting talents in an administrative role.
Organized office assistant adept at correspondence, record keeping, event scheduling, and troubleshooting technical issues. Tech-savvy with experience in CRM platforms and Microsoft Office. Looking to contribute skills to a welcoming office culture.
Enthusiastic office assistant eager to take on new challenges while managing calendars, travel, expenses and correspondence. Diplomatic communicator able to liaise gracefully with colleagues, vendors and clients. Interested in joining a thriving, positive office culture.
2. Quantify your work experience and accomplishments
Quantifying your accomplishments and achievements is the best practice for creating an office assistant resume. Using hard numbers to illustrate your experience gives the hiring manager a clearer picture of how you contributed to your previous job.
Office assistants in particular should add hard numbers to provide evidence of their reliability, efficiency, organizational, and management skills.
Here are three examples of how to properly quantify your work experience:
1. Candidate quantifies their achievements in terms of dollar amounts and total hours saved:
- Simplified data retrieval processes, department record maintenance, and typing and compiling of reports, saving company an average of 500 hours and $24,000 in labor costs annually
2. Candidate quantifies their achievements in terms of percentages:
- Answered an average of 50 calls daily, processing orders, and resolving customer and billing issues. Consistently achieved 95% customer satisfaction rate
3. Candidate quantifies their management skills by detailing how many people they’ve supervised and trained:
- Managed CEO’s travel and daily schedule while supervising and training a staff of 3 clerks and 4 interns on office procedures, including sending correspondences and CRM data entry
Adding hard numbers throughout your office assistant resume will grab the hiring manager’s attention and keep them engaged, while also helping them quickly grasp the scope of your prior experience and qualifications.
Recalling past achievements is often the most difficult part of building your resume. An effective trick is to look up resumes from similar fields, such as a receptionist resume or an office administrator resume, for ideas and fresh ways to frame your qualifications.
3. Include relevant skills and keywords from the job ad
Customizing your resume with keywords from the job description is a strategic way to show your suitability for the role and capture the employer’s interest.
Review the job listing for important keywords and phrases to include in your resume. Integrate these terms into your skills section or work experience bullet points to highlight your grasp of the role and how you meet the employer’s expectations.
To get you started, we’ve compiled the most frequently used keywords from 136 real office assistant job descriptions:
Data
Keywords | Count | Weight |
---|---|---|
Customer Service | 62 | 1.0 |
Data Entry | 48 | 0.8 |
Attention to Detail | 42 | 0.7 |
Organizational Skills | 41 | 0.7 |
Teamwork | 40 | 0.6 |
Microsoft Office | 34 | 0.5 |
Administrative Tasks | 33 | 0.5 |
Phone Calls | 31 | 0.5 |
Office Supplies | 28 | 0.5 |
Ability to Multitask | 26 | 0.4 |
Office Management | 24 | 0.4 |
Scheduling Appointments | 24 | 0.4 |
4. Use action verbs on your office assistant resume
In addition to using hard numbers, using action verbs on your office assistant resume is another great tactic to impress the hiring manager.
Actions verbs on your resume convey leadership skills and initiative to the hiring manager, whereas using terms such as “responsible for” and “duties include” are vague and don’t communicate what you accomplished in your previous roles.
Here are two work experience bullet-point examples with the action verbs in bold:
- Generated efficiency reports on order processing, identifying areas for improvement. Implemented new time-saving tactics, saving the company an average of 150 labor hours annually.
- Analyzed all company data entry systems, prepared recommendations for system-wide efficiency improvement
If you’d like more verbs to use, here’s a list of common action verbs that work well on an office assistant resume:
Answered | Integrated | Prepared |
Created | Liaised | Reported |
Developed | Managed | Saved |
Discovered | Ordered | Slashed |
Hired | Performed | Supervised |

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