Office Assistant Resume Samples & Writing Guide


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Office assistant resume examples by experience level


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Office assistant resume template
- Simplified data retrieval processes, department record maintenance, and typing and compiling of reports, saving company an average of 500 hours and $24,000 in labor costs annually
- Managed CEO’s travel and daily schedule, while supervising and training 3 clerks and 4 interns on office procedures, including sending correspondence and CRM data entry
- Research all client loan discrepancies, and act accordingly, consistently attaining average 95% customer satisfaction
- Received award for outstanding work ethic 2 consecutive years
- Trusted with confidentiality, typing and safely storing confidential letters for CEO and other senior staff daily
- Handled payroll activities for 60 employees, ensuring checks post before the end of month
- Answered average of 50 calls daily, processing orders and resolving customer and billing issues.
- Consistently achieved 95% customer satisfaction rate
- Designed training program for colleagues, further improving customer service rating by 20%
- Generated efficiency reports on order processing, identifying areas for improvement. Implemented new time-saving tactics, saving the company an average of 150 labor hours annually
- Analyzed all company data entry systems, prepared recommendations for system-wide efficiency improvement
- Excellent typing skills (WPM 89)
- Proficient in Microsoft Office, POS Systems and Proprietary Data Entry Management Systems
- Bilingual (Spanish/English)
- Oral and written communication skills
- Possess a Technical Writing Certificate
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Average office assistant salaries in the US
The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license, this data is pulled from the most recent US Bureau of Labor Statistics’ Employment & Earnings report (as of 10/16/2024), featuring the top states by use.
Average office assistant annual salaries by state
States | Salary / Year |
---|---|
California | $46,130 |
New York | $43,440 |
Texas | $36,730 |
Florida | $39,340 |
Pennsylvania | $40,800 |
Illinois | $41,730 |
Ohio | $39,820 |
Georgia | $37,440 |
North Carolina | $37,110 |
Michigan | $41,050 |
National Average | $40,027 |
4 Office assistant resume writing tips
To help you write the ideal office assistant resume, here are four essential writing tips.
1. Start with a great resume summary or objective
The best way to grab the attention of any employer is by starting your resume with an introduction that concisely summarizes your key skills and experience. It’s best to do this by writing either a resume summary or resume objective.
If you’re an experienced office assistant, you should write a resume summary because a summary focuses on your previous career-related achievements and skills. Here’s an example:
Detail-oriented Office Assistant with 8+ years of experience handling confidential paperwork and making routine office tasks efficient as possible. Proven managerial experience supervising clerks while managing CEO’s schedule and travel plans. Strong multitasking, organizational, customer service, and data entry skills, and possess a Technical Writing Certificate. Aiming to leverage my qualifications and skills to fill an office assistant managerial role at BP International.
However, if you’re just getting started in your career as an office assistant, you’ll want to use a resume objective. Resume objectives are a self introduction and statement of purpose that aims to show any relevant or transferrable skills you have.
Here’s an example of a well-crafted resume objective for an entry-level office assistant:
English graduate with 2 years part-time work as an office assistant. Friendly, organized, and efficient, with strong interpersonal and multitasking skills. Have experience with attending to customer needs and managing CRM data entry. Seeking to leverage and improve upon my skills by filling an office assistant position at the Daily Globe.
2. Quantify your work experience and accomplishments
Quantifying your achievements gives the hiring manager a clearer picture of how you contributed in past roles.
Office assistants in particular should add hard numbers to provide evidence of their reliability, efficiency, organizational, and management skills.
Here are three examples of how to properly quantify your work experience:
1. Dollar amounts and hours saved:
- Simplified data retrieval processes, department record maintenance, and typing and compiling of reports, saving company an average of 500 hours and $24,000 in labor costs annually
2. Number of calls and customer satisfaction rate
- Answered an average of 50 calls daily, processing orders, and resolving customer and billing issues. Consistently achieved 95% customer satisfaction rate
3. Number of people supervised and trained:
- Managed CEO’s travel and daily schedule while supervising and training a staff of 3 clerks and 4 interns on office procedures, including sending correspondences and CRM data entry
3. Include relevant skills and qualifications from the job ad
Customizing your resume with skills from the job description is a strategic way to show your suitability for the role and capture the employer’s interest.
Review the job listing for important words and phrases to include in your resume. Integrate these terms into your skills section or work experience bullet points to highlight your grasp of the role and how you meet the employer’s expectations.
We analyzed 538 real office assistant job listings to find the top skills and qualifications employers are looking for.
Data
Keyword | Count |
---|---|
Microsoft Office | 285 |
Administrative support | 255 |
Communication skills | 240 |
Organizational skills | 192 |
Office administration | 173 |
Customer service | 162 |
Office management | 158 |
Scheduling | 151 |
Data management | 143 |
Interpersonal skills | 118 |
4. Describe your experience with action verbs
Actions verbs on your resume convey leadership skills and initiative to the hiring manager, whereas using terms such as “responsible for” and “duties include” are vague and don’t communicate what you accomplished in your previous roles.
Here are some work experience bullet-point examples with the action verbs in bold:
- Generated efficiency reports on order processing, identifying areas for improvement
- Implemented new time-saving tactics, saving the company an average of 150 labor hours annually
- Analyzed all company data entry systems and prepared recommendations for system-wide efficiency improvement
Here’s a list of common action verbs that work well on an office assistant resume:
Answered | Integrated | Prepared |
Created | Liaised | Reported |
Developed | Managed | Saved |
Discovered | Ordered | Slashed |
Hired | Performed | Supervised |

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