RESUME SUMMARY
Detail-oriented and analytical accounts receivable (AR) professional with 5+ years of experience in preparing itemized statements, bills, and invoices. Proficient at resolving discrepancies in billing records, and skilled at evaluating and updating credit files, interacting with clients to address issues, and operating various billing software. Eager to use these skills as a Billing Specialist at [Company Name].
PROFESSIONAL EXPERIENCE
Denver Dental, Loveland, CO
Billing Specialist
November 2019–Present
- Issue and post bills, receipts, and invoices, assisting clients with any invoicing questions
- Process client bills using the company’s proprietary billing software and reconcile billings with the AR ledger, creating invoices and reviewing calculations on billing statements
- Process incoming payments, verifying authenticity to accurately balance accounts
- Evaluated billing processes to develop and implement modified techniques to maximize bill processing, increasing overall efficiency by 15%
- Improved AR performance by 12% by reminding clients of upcoming payment deadlines and recording essential data in the database
Preferred Cartage Service, INC., Greeley, CO
Billing Specialist
June 2017–October 2019
- Forwarded invoices and account updates to clients and managed client data to maintain accurate account records and outstanding balances
- Managed late bill collection and questioned claims, compiling and evaluating data for quarterly reports to upper management
- Contributed to efforts to simplify and centralize the billing process, assisting staff with billing, AR, service agreement creation, and other tasks
- Participated in optimizing the billing process flow, which generated a 15%+ increase in monthly revenue
- Implemented conservative credit policies to achieve a high AR turnover ratio of 6.3, outperforming the industry average
EDUCATION
University of Michigan, Ann Arbor, MI
May 2017
Bachelor of Science in Accounting
Honors: magna cum laude (GPA: 3.6/4.0)
ADDITIONAL SKILLS
- Expert in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Access
- Billing Software: Zoho Books, Wave Invoicing, and Xero
- Fluent in English and Spanish