CAREER OBJECTIVE
Passionate and customer-oriented restaurant worker with 4+ years of experience performing food service jobs to deliver outstanding guest experiences. Talented at preparing quality food, preserving facility’s welcoming atmosphere, greeting visitors, and handling sales transactions. Adept at addressing and resolving customer complaints and carrying out all assigned duties. Equipped with organizational, interpersonal, multi-tasking, and relationship-building skills to meet first-class food standards at Chick-fil-A.
PROFESSIONAL EXPERIENCE
Cashier
Chick-fil-A, Atlanta, GA | December 2020–Present
- Serve 45+ guests on a daily basis at the front register and drive-thru, displaying hospitality to further Chick-fil-A’s values
- Offer food service support and report pressing issues to managers while promoting brand, culture, and standard of excellence
- Earned recognition for maintaining 100% on-time attendance record
- Fulfill special requests, assist with food assembly, and maintain clean work area
- Provide training to 5+ new employees each month
Team Member
Chick-fil-A, Chamblee, GA | March 2018–November 2020
- Organized tables and chairs, and escorted customers who needed assistance to dining area
- Reported and responded to guests’ concerns and complaints in a warm and courteous way
- Completed all food orders within 2–3 minutes
- Trained 10 colleagues on food-preparation techniques, maintaining a well-stock work area, and managing cash/credit transactions
- Prioritized all tasks systematically, such as cooking food, operating equipment, and setting delivery schedules to enhance productivity for myself and all staff members
EDUCATION
Chamblee High School, Chamblee, GA
May 2017
High School Diploma
Chick-fil-A Leadership Development Program
June 2022
American National Standards Institute (ANSI)
January 2022
ServSafe Food Handler Certification
RELEVANT SKILLS
- Microsoft Office Suite
- Scheduling
- Point of sale (POS)
- Fluent in Spanish