
Struggling to get interviews?
Adding the right administrative assistant skills to your resume is crucial for landing job interviews and advancing your career in the field.
Administrative assistants play an important role in companies of all sizes. They handle the organizational work that keeps a company running each day.
To succeed in this fast-paced role, you need to demonstrate the right skills on your resume.
Here are the 10 skills that appear most often in job descriptions for administrative assistant roles:
Top Skills for Administrative Assistants
| Skill | % of job listings | Hard or soft skill? |
|---|---|---|
| Administrative skills | 93% | Hard |
| Communication skills | 71% | Soft |
| Basic computer skills | 65% | Hard |
| Organizational skills | 62% | Soft |
| Attention to detail | 47% | Soft |
| People skills | 47% | Soft |
| Teamwork skills | 46% | Soft |
| Independent task management | 45% | Soft |
| Take calls | 43% | Hard |
| Financial management | 39% | Hard |
Technical skills
Administrative assistants need various hard skills to do their jobs well.
Here are the administrative assistant hard skills employers want most, along with examples of how to show them on your resume:
Administrative skills
Administrative skills include tasks like document management, maintaining office systems, and coordinating travel.
Example of administrative skills on a resume
- Coordinated and organized office events, meetings, and travel arrangements, optimizing the use of resources across departments
Basic computer skills
Basic computer skills, such as using common software like Microsoft Office Suite, Google Workspace, and internal database systems, keep work moving, support accurate record-keeping, and make communication easier with teams and clients.
Example of computer skills on a resume
- Managed scheduling and email correspondence using Google Calendar and Gmail
Call-taking
A big part of being an administrative assistant is handling inbound calls. Showing experience with a high volume of calls or client questions can improve your chances of getting a job.
Example of call-taking skills on a resume
- Handled an average of 25 inbound calls per day, providing timely responses to customer inquiries and routing calls to relevant departments for resolution
Financial management
Not all administrative assistants work directly with financial management, but many handle related tasks depending on the role and industry.
Small companies may especially ask you to assist with financial management by processing invoices and tracking expenses, for example.
Example of financial management skills on a resume
- Coordinated the processing of invoices and expenses, maintaining accurate records and reconciling discrepancies
Soft skills
Because you’ll work with many people and keep up with a sometimes hectic daily schedule, soft skills are vital for supporting office staff and doing well as an administrative assistant.
These soft skills will make your administrative assistant resume stand out:
Independent task management
Employers want to trust you to prioritize tasks correctly, meet deadlines, and stay organized without constant oversight.
With strong independent task management skills, you’ll keep the office running smoothly, and coworkers can count on you to finish work on time.
Example of independent task management skills on a resume
- Completed projects and met deadlines with minimal supervision through effective task prioritization and time management
Organizational skills
Organizational skills go hand in hand with being an administrative assistant. When you’re organized, tasks are more likely to get done on time, and important documents and information are easy to find when needed.
Example of organizational skills on a resume
- Managed calendars and scheduling for a team of 10, ensuring seamless coordination of meetings and deadlines
Attention to detail
As an administrative assistant, a big part of the job is preventing problems before they happen, and strong attention to detail is one of the best ways to do that.
Checking documents, bills, receipts, calendars, event details, mailing and email addresses, and other important information twice saves time and trouble later.
Example of showing attention to detail on a resume
- Reviewed and proofread reports, contracts, and emails to ensure accuracy and compliance with company standards
Teamwork
Knowing how to work well with others is essential for administrative assistants because the role often requires working with multiple departments to keep operations running smoothly.
Teamwork skills will help you work well with your coworkers and support the overall efficiency of the workplace.
Example of teamwork skills on a resume
- Coordinated with marketing and IT to implement a new customer relationship management system, improving workflow and reducing project turnaround time by 8%
Communication
As an administrative assistant, you’ll handle a lot of daily work that calls for excellent communication skills.
To handle this job well, you’ll need to express ideas clearly in speech and writing while staying polite and professional.
Example of communication skills on a resume
- Compiled weekly performance reports for the marketing team, highlighting key metrics and trends to guide strategy adjustments and improve overall campaign effectiveness
People skills
Administrative assistants often work between executives and the people an organization serves, such as clients, customers, or patients.
This means you’ll interact with a wide range of people every day, so you need great people skills.
Example of people skills on a resume
- Built strong relationships with clients and vendors, facilitating seamless communication between all parties
Where to highlight administrative assistant skills on your resume
When writing an administrative assistant resume, it’s best to show your skills in two key places: the skills section and the experience section.
Skills section
The skills section of your resume should give a quick overview of your most relevant skills.
To find the most relevant skills, read the job description for your target role and note any skills-related resume keywords you see.
Focus on 5–10 hard skills that show you’re a strong admin assistant. Here’s an example of how your skills section could look:
- Advanced MS Office skills (Word, Excel, Outlook)
- Calendar management
- Data entry
- Document preparation and formatting
- Records management
- CRM and office management software (Salesforce, QuickBooks)
- Minute-taking
- Basic bookkeeping
Employers often scan resumes for these clear qualifications, and a bullet list makes them easy to spot.
Soft skills fit best in the experience section of your resume, where you can show them in context.
Experience section
The experience section shouldn’t just list responsibilities — highlight accomplishments that show your administrative skills in action.
For example, instead of saying:
“Answered a large number of phone calls every day”
Try a more results-oriented option, like:
- Answered 50+ calls per day, reducing wait times by 10% through efficient call routing
Using numbers to measure impact makes your resume more compelling and gives employers a clearer idea of what you can bring to the team.
How to develop administrative assistant skills
Here are five actions you can take to quickly build your administrative assistant skills:
- Take online courses – Build skills like Microsoft Office, data entry, and business communication through platforms like Coursera or LinkedIn Learning.
- Learn office technology – Become comfortable with office equipment, scheduling software, and database management systems commonly used in administrative roles.
- Practice time and task management – Begin using calendars, task managers, or to-do lists to organize the day.
- Seek out hands-on experience – Take on administrative responsibilities in internships, volunteer roles, or part-time jobs to gain practical experience.
- Ask for feedback – Regularly ask supervisors or colleagues for feedback on ways to improve skills or performance on tasks.
About the Author
Committed to empowering job seekers of all experience levels to take the next step in their careers, Ida helps professionals navigate the job hunt from start to finish.
After graduating from New College of Florida with a B.A. in Philosophy and Chinese Language and Culture, Ida moved to Hong Kong to begin her own career journey and finally settled in Taiwan. Her insights on resume writing, interview strategies, and career development have been featured on websites such as LawCareers.net, Digital Marketer, and SheCanCode.














