Medical Receptionist Resume Example

Medical Receptionist Resume Template

Copy-paste Medical Receptionist Resume (Text Format)

FIRST AND LAST NAME

Email: your.email@email.com

Phone: (123) 456-7891

Address: Street, City, State

LinkedIn: linkedin.com/in/yourprofile

RESUME SUMMARY

Patient-focused medical receptionist with 6 years of experience delivering exceptional administrative support in dental and OB/GYN practices. Proven expertise in organizing meetings, scheduling appointments, and maintaining accurate medical records. Adept at implementing policies to improve efficiency and enhance productivity. Skilled in medical terminology, electronic health records, and ensuring 100% accuracy in record management.

PROFESSIONAL EXPERIENCE

South Fork Dental, Provo, UTMedical Receptionist, June 2020–Present

• Deliver effective customer service and administrative support in a busy dental practice, handling a customer intake of 50+ patients daily
• Respond to phone calls, manage insurance pre-certifications, and schedule diagnostic appointments, surgeries, and medical consultations for 250+ patients weekly
• Organize meetings for 4 surgeons, and maintain medical records and correspondence files while transferring correspondence/medical records by mail, email, and fax
• Perform all bookkeeping functions, such as credits and collections, preparing and sending financial statements/bills, and maintaining financial records

Willow Bend OB/GYN, Provo, UTSecretary, September 2017–June 2020

• Welcomed patients, identified their purpose of visit, verified their insurance, and directed them to specific services according to their needs
• Managed cash accounts, including disbursed funds, while keeping accurate records of collections and disbursements
• Streamlined record management system including paper and electronic filing to maintain records of correspondence and patient data with 100% accuracy
• Created methodical call scripts that enhanced appointment scheduling efficiency by 47% while reducing patient wait time up to 20%

EDUCATION

Utah Valley University, Orem, UT
Bachelor of Science in Business Administration

ADDITIONAL SKILLS

• Proficient in CRM Platforms, Microsoft 365, and Electronic Health Records (EHR) systems including Epic Systems, Cerner, and Athenahealth
• Strong knowledge of dental and OB/GYN procedures, patient confidentiality policies, and insurance providers/coverage
• Office administration, organization, and data entry
• Exceptional interpersonal and communication skills, contributing to a patient-friendly environment

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Average medical receptionist salaries in the US

The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data is presented based on the top states in the United States.

3 tips for writing a medical receptionist resume

Medical receptionists ensure efficient front desk operations in clinical settings. If you’re great with people and can perform administrative tasks with exceptional accuracy, you’re the type of receptionist every medical practice is looking for.

To show employers you’re the right person for the job, showcase your medical receptionist skills in an outstanding resume.

Follow these three tips to write a medical receptionist resume that lands you the job:

1. Highlight your primary medical receptionist skills

As a medical receptionist, your main responsibilities are welcoming visitors, scheduling appointments, and maintaining patient records. A strong medical receptionist candidate thus needs a combination of hard and soft skills to keep up with the demands of a busy medical practice.

A strong medical receptionist resume should generally highlight formal receptionist skills, administrative certifications, and technical skills like familiarity with medical terms. Fit these details into your work experience section and resume skills section.

Don’t have much clinical experience? Emphasize transferable skills from other office administration jobs. For example, communication skills and attention to detail are important medical receptionist soft skills.

Here’s a list of key medical receptionist skills to include in your resume:

• Compassion
• Patience
• Telephone etiquette
• Time management skills
• Organizational skills
• Multitasking
• Customer service skills
• Managing files and records
• Data entry (Microsoft Access)
• Medical terminology
• Claims filing
• Insurance verification
• Scheduling software
• Customer relationship management (CRM) software
• Accounting and billing (Intuit QuickBooks and accounts payable software)
• Medical software (MEDITECH, CureMD, and Epic Systems)
• Microsoft Office (Excel, Outlook, Word, and PowerPoint)

There are many skills to put on your resume that make you a more marketable medical receptionist. Take time to create a great skills section, and your chances of getting called in for an interview immediately improve.

2. Tailor your resume to the open medical receptionist position

Before you begin writing your resume, take a closer look at the medical receptionist job posting to identify any position-specific skills being mentioned. Use this information to customize your resume, and employers will quickly recognize how you match their hiring criteria (just don’t stretch the truth).

Customizing your resume to the specs of a job listing makes your resume stronger in the eyes of hiring managers. Even if you’re a highly qualified medical receptionist, you’ll look less qualified without attempting to align your skill-set with what they’re looking for.

For example, if the medical receptionist job you want requires no previous experience but the job requirements emphasize that the ideal candidate is great with people, the employer is checking for customer service skills and people skills in your resume.

3. Open with a resume summary that highlights your qualifications

To write an impressive resume summary, provide an overview of your medical receptionist skills and experiences while aligning your talents with the job requirements.

Communicate your qualifications in a succinct and compelling manner — only including relevant information that demonstrates why you’re the perfect person for the job.

Here’s an example of an effective medical receptionist resume summary:

Patient-focused medical receptionist with 10 years of experience delivering patient-centered administrative support. Adept at organizing meetings, scheduling patients’ appointments, maintaining medical records, and making complex calculations. Skilled in implementing policies that improve efficiency and enhance productivity in administrative processes.

In the example above, the first sentence touches upon the applicant’s experience while also emphasizing their commitment to providing exceptional service to patients. In addition to showcasing their administrative experience and service-oriented skills, it goes on to list key medical receptionist skills with attention-grabbing keywords, such as “improve efficiency” and “enhance productivity.”

Your resume introduction is often the first thing a hiring manager sees, so hook them from the beginning to boost your chances of landing the medical receptionist job you’re aiming for.

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