August 31, 2021[Hiring Manager’s Name] 74 Company Address
Provo, UT, 84603
Dear [Mr./Ms./Mx.] [Hiring Manager’s Name],
As a proactive and customer-service driven professional with 10+ years of experience managing patient load in busy medical practices, I’m confident I’ll be an excellent Medical Receptionist for [Company Name].
From answering incoming calls and organizing office appointments, to handling paperwork and medical records, I’m adept in my ability to deliver excellent service and resolve complex problems on a daily basis. In my current role as Medical Receptionist for South Fork Dental, I effectively manage the intake of 60+ patients daily, including responding to phone calls, handling insurance pre-certifications, and scheduling medical consultations. Please consider the following highlights of my career:
- Reorganized and streamlined record management system for a family practice, resulting in 100% accuracy in records management
- Contributed to the implementation of a new system that significantly reduced errors and improved insurance payments by 60%
- Created methodical call scripts that enhanced appointment scheduling efficiency by 47%, reducing patient wait time up to 20%
I’d greatly appreciate the opportunity to meet with you and discuss my qualifications and your requirements in detail. Thank you for your consideration, and I look forward to speaking with you soon.