Medical Receptionist Cover Letter

You may be confident in your administrative abilities, but are you comfortable elaborating on your job skills in your medical receptionist cover letter?

Convince medical professionals you’re the right person to keep their front desk up and running by pairing your medical receptionist resume with a fantastic cover letter.

Follow these three tips to write a job-winning cover letter for a medical receptionist position:

1. Showcase your medical receptionist skills

To demonstrate you’re a qualified medical receptionist, emphasize your administrative experience, service-oriented skills, attention to detail, and computer literacy throughout your cover letter. As a medical receptionist, these skills reflect your ability to do the work, as well as interact well with both customers and medical personnel.

In the body of your cover letter, you should first highlight key medical receptionist hard skills when detailing your work experience so employers can see you meet their hiring requirements. 

Here are important medical receptionist technical skills to include:

• Data entry
• Scheduling
• Office administration
• Google Drive and Microsoft Office (Word, Excel, and Outlook)
• Accounting and billing software (Intuit QuickBooks)
• Epic Systems 
• MEDITECH
• Electronic health record (EHR) software
• Microsoft Access
• Familiarity with medical terms

Because this is a client-facing role, your technical knowledge won’t be the only thing employers look at. Ultimately, a great medical receptionist has the right balance of empathy, customer service skills, and interpersonal skills to complement their clerical expertise.

Here are other medical receptionist soft skills to emphasize throughout your cover letter:

• Patience
• Active listening
• Communication skills
• Language skills
• Time management skills
• Organizational skills
• Professionalism
• Problem-solving skills
• Multitasking
• Adaptability
• Phone etiquette
• People skills
• Prioritization
• Ability to work under pressure

Unsure how to work these abilities into the content of your cover letter? Check out this example taken from the body of our medical receptionist cover letter sample:

From answering incoming calls and organizing office appointments, to handling paperwork and medical records, I’m adept in my ability to deliver excellent service and resolve complex problems on a daily basis.

Additionally, you can emphasize key medical receptionist hard and soft skills in the cover letter body with bullet points like this:

Please consider the following highlights of my career:

• Reorganized and streamlined record management system for a family practice, resulting in 100% accuracy in records management
• Contributed to the implementation of a new system that significantly reduced errors and improved insurance payments by 60%
• Created methodical call scripts that enhanced appointment scheduling efficiency by 47%, reducing patient wait time up to 20%

2. Open with a targeted introduction

Medical receptionist jobs generally have few formal requirements, but this can depend on the employer. In most cases, a high school diploma and on-the-job training will suffice.

Because you’ll be competing against a number of applicants for this entry-level role, knowing how to craft a memorable cover letter introduction ensures your application catches the hiring manager’s attention.

Here’s how to start your cover letter in an attention-grabbing way:

• Show your excitement for the job opportunity. Medical receptionists are responsible for performing clerical work and interacting with clients in person and over the phone. So it’s important to show employers you’re committed to providing exceptional service to patients while keeping up with the demands of a busy medical practice.
• Lead with an impressive accomplishment to highlight your top medical receptionist-related skills. Use real numbers in your work experience to show employers what you’ve achieved in a similar role.

For example,

In my current role as a Medical Receptionist for South Fork Dental, I effectively manage the intake of 60+ patients daily, including responding to phone calls, handling insurance pre-certifications, and scheduling medical consultations.

• Focus on how your skills and experience can add value to the organization.

For instance,

As a proactive and customer-service driven professional with 10+ years of experience managing patient load in busy medical practices, I’m confident I’ll be an excellent Medical Receptionist for XYZ Company.

3. Make sure your cover letter is a decent length (250-400 words)

Medical professionals seek receptionists who are capable and efficient. Ensure these qualities are reflected in your job application by presenting your qualifications concisely in your cover letter as a medical receptionist aspirant.

An overly long cover letter can be unappealing to a hiring manager who has countless job applicants to screen. But a cover letter that’s way too short may give off the impression you don’t care much about this particular medical receptionist role.

Aim for the ideal cover letter length (250-400 words) to show employers you’re serious about the job without making them lose interest before they finish reading through it.

Here are some ways to ensure your medical receptionist cover letter is the right length:

• Only include information that’s specific to the job and align your talents to the needs of the company.

For example,

From answering incoming calls and organizing office appointments, to handling paperwork and medical records, I’m adept in my ability to deliver excellent service and resolve complex problems on a daily basis.

• Avoid wordiness by summarizing your skills and achievements with bullet points in the cover letter body.
• When detailing your work experience, focus on the results you’ve delivered and use strong medical receptionist action verbs to make your contributions more impactful, such as “enhanced,” “improved,” or “facilitated.”