Receptionist Cover Letter

Show employers you can handle the needs of a busy office by showcasing your professionalism in a well-written receptionist cover letter.

Here are three tips for writing a strong receptionist cover letter that’ll improve your application and ensure you stand out for all the right reasons:

Highlight receptionist skills

As direct representatives of a company, receptionists require a good mix of customer service skills and technical skills.

Unsure which receptionist skills to include in your cover letter? Here are some soft skills that are essential for a successful receptionist:

• People skills 
• Communication skills (verbal and written)
• Ability to work under pressure
• Organizational skills 
• Multitasking
• Prioritization
• Time management skills
• Attention to detail
• Initiative
• Decision-making
• Problem-solving abilities
• Teamwork
• Telephone etiquette

Additionally, here’s a list of technical skills that are useful to have:

• Familiarity with Google Drive and Microsoft Office (including Word, Excel, and Outlook)
• Billing or bookkeeping software (Intuit Quickbooks)
• Customer relationship management software (Microsoft Dynamics)

Open with a strong introduction

Crafting a strong cover letter introduction is the best way to spark an employer’s interest. No matter how impressive your qualifications are, a weak introduction that doesn’t sell them undermines your application.

For receptionists, a strong cover letter introduction helps show employers you’re personable and able to take on tasks like welcoming clients to the office each day.

Here’s how to write a strong receptionist cover letter introduction:

1. Review the job posting to identify the receptionist skills the employer is seeking, and lead with an impressive accomplishment that highlights that you have them.
2. Show your passion by conveying enthusiasm for the particular receptionist role or company.
3. Research the company and align your talents with the company’s vision or long-term goals. Recent headlines about the company are also worth mentioning if you can connect its future projects with skills you have.

When writing your cover letter introduction, focus on what you can contribute to the organization. One way to do this is to use numbers so employers can visualize what you can accomplish:

Answered an average of 47 calls per day and transferred them to the appropriate department.

Emphasize your interpersonal skills

Receptionists serve as the first point of contact for clients.

So it’s important to employers that you can present a professional demeanor and effectively handle diverse interactions.

Provide examples of past experiences in your cover letter that highlight your interpersonal skills. These are skills that go hand-in-hand with successfully communicating with clients in person and over the phone.