Front Desk Cover Letter Example

Front desk workers are essential to establishments like hotels and medical offices. If you enjoy meeting new people and thrive in a fast-paced environment, you may have the perfect personality for a front desk job.

Prove to employers that you’re the best candidate for the position by showcasing your key soft skills in an exceptional cover letter.

These three tips will help you write your own front desk cover letter and land work faster:

1. Highlight front desk skills

Working the front desk means you’ll be spending most of your time greeting guests, answering phone calls, and responding to inquiries.

There are few technical requirements for most entry-level front desk jobs, but the right balance of hard and soft skills is necessary for meeting the demands of the role.

In your cover letter, highlight key front desk skills employers are looking for. For example, people skills and organizational skills are vital soft skills for performing various administrative tasks and interacting with different types of people.

You can also find many more examples of front desk skills on the actual job listing, so feel free to include some of those if they apply to you.

Here’s a list of valuable technical skills companies look for in their front desk employees:

• Phone etiquette
• Data entry (Microsoft Access)
• Processing information
• Maintaining records
• Processing paperwork
• Google Drive and Microsoft Office (Word, Excel, Outlook)
• Accounting software (Intuit QuickBooks)
• Calendar and scheduling software
• Customer relationship management (CRM) software (Microsoft Dynamics and Blackbaud The Raiser’s Edge)
• Claim processing software
• Point of sale (POS) systems

Additionally, here are some soft skills that complement your technical expertise:

• Time management skills
• Customer service skills
• Interpersonal skills
• Communication skills
• Problem-solving skills
• Attention to detail
• Accuracy
• Prioritization
• Multitasking

2. Open with a strong introduction

Since there are few formal requirements for entry-level front desk positions, the hiring process can be rather competitive.

Even if your qualifications position you as a great match, knowing how to start your cover letter in an attention-grabbing way will ensure your application catches a hiring manager’s attention.

Here’s how to write a strong front desk cover letter introduction:

• Show your enthusiasm. Front desk jobs are predominantly client-facing, so employers seek people who’ll be genuinely excited to be there, and can maintain a friendly and professional demeanor at all times.
• Lead with an impressive accomplishment to highlight key front desk skills
• Quantify your front desk skills to give employers a sense of what you can contribute. For example, “Trained 10+ office assistants in performing data entry and verifying personal and payment information for guest accounts.”

3. Provide examples of your front desk-related achievements

With dozens of applicants vying for the same front desk job, you’ll need to craft a strong cover letter to ensure your application stands out.

Make it easier for a hiring manager to see why you’re a good fit by providing examples of your accomplishments and backing them up with numbers.

Here’s how to back up your front desk skills with hard numbers:

• Awarded “Employee of the Month” for 2 consecutive months
• Trained 8+ new staff members in performing desk clerk duties, including scheduling appointments and reviewing account information
• Implemented upselling techniques while responding to service and pricing inquiries, which resulted in a 14% increase in overall revenue

Ultimately, quantifying your front desk skills will give employers a sense of what you can contribute to their current workflow.

Still not sure how to write your front desk cover letter? Check out these frequently asked questions or let our cover letter builder do the work for you.