Front Desk Cover Letter Example & Tips

Front Desk Cover Letter Example

Ready to work the front desk at a company? Take on the world with our free, downloadable front desk cover letter sample and check out our front desk-specific writing tips so you can write the cover letter you need to land any type of front desk job.

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Text Format

August 31, 2020

[Hiring Manager’s Name]
[47 Company Address]
[Company City, State XXXXX]
[(XXX) XXX-XXXX]
[hiring.manager@gmail.com]

Dear [Mr./Mrs./Ms.] [Manager’s Name],

I am thrilled to be applying for the open Front Desk position at Mallard’s Technology Incorporated. I am a highly motivated worker with two years of experience handling secretarial duties at Fantasy Labs, a software startup company in San Francisco. In addition, I graduated from the University of San Francisco with a degree in Business Administration, earning a 3.5 GPA. My skills and academic experience make me the perfect fit for the role.

During my two years as a secretary, I developed many skills to assist with the rapid growth of Fantasy Labs. I was tasked with scheduling appointments, handling weekly breakfast orders, restocking office supplies and snacks, developing surveys, and purchasing technology for new employees. In Q4 of 2019, I was able to save the company over $5,000 by finding another technology vendor with a more generous warranty policy. During company 360 evaluations, I was consistently rated in the top 95th percentile by my peers and bosses for my competence and positive attitude at work.

Having studied your job description, I am aware that Mallard’s Technology is looking for a Front Desk operator that can handle more than the occasional visitor and phone call. Given the wide range of my responsibilities at my previous job, I believe I have the requisite skills and abilities to handle any tasks that you require.

I would love to have the opportunity to further explain my qualifications for the role. You can contact me by email at your.name@gmail.com or by phone at (XXX) XXX-XXXX. I am ready to make myself available at your convenience.

Sincerely,

[Your Name]

Tips for Writing a Front Desk Cover Letter

Learning how to put together a cover letter for the specific job(s) you want will help you land more interviews.

Front desk workers are essential to establishments like hotels and medical offices. If you enjoy meeting new people and thrive in a fast-paced environment, you may have the perfect personality for a front desk job.

Prove to employers that you’re the best candidate for the position by showcasing your key soft skills in an exceptional cover letter.

These three tips will help you write your own front desk cover letter and land work faster:

1. Highlight front desk skills

Working the front desk means you’ll be spending most of your time greeting guests, answering phone calls, and responding to inquiries.

There are few technical requirements for most entry-level front desk jobs, but the right balance of hard and soft skills is necessary for meeting the demands of the role.

In your cover letter, highlight key front desk skills employers are looking for. For example, people skills and organizational skills are vital soft skills for performing various administrative tasks and interacting with different types of people.

You can also find many more examples of front desk skills on the actual job listing, so feel free to include some of those if they apply to you.

Here’s a list of valuable technical skills companies look for in their front desk employees:

Phone etiquette
Data entry (Microsoft Access)
Processing information
Maintaining records
Processing paperwork
Google Drive and Microsoft Office (Word, Excel, Outlook)
Accounting software (Intuit QuickBooks)
Calendar and scheduling software
Customer relationship management (CRM) software (Microsoft Dynamics and Blackbaud The Raiser’s Edge)
Claim processing software
Point of sale (POS) systems

Additionally, here are some soft skills that complement your technical expertise:

Time management skills
Customer service skills
Interpersonal skills
Communication skills
Receptionist skills
Problem-solving skills
Attention to detail
Accuracy
Prioritization
Multitasking

2. Open with a strong introduction

Since there are few formal requirements for entry-level front desk positions, the hiring process can be rather competitive.

Even if your qualifications position you as a great match, knowing how to start your cover letter in an attention-grabbing way will ensure your application catches a hiring manager’s attention.

Here’s how to write a strong front desk cover letter introduction:

Show your enthusiasm. Front desk jobs are predominantly client-facing, so employers seek people who’ll be genuinely excited to be there, and can maintain a friendly and professional demeanor at all times.
Lead with an impressive accomplishment to highlight key front desk skills
Quantify your front desk skills to give employers a sense of what you can contribute. For example, “Trained 10+ office assistants in performing data entry and verifying personal and payment information for guest accounts.”

3. Provide examples of your front desk-related achievements

With dozens of applicants vying for the same front desk job, you’ll need to craft a strong cover letter to ensure your application stands out.

Make it easier for a hiring manager to see why you’re a good fit by providing examples of your accomplishments and backing them up with numbers.

Here’s how to back up your front desk skills with hard numbers:

Awarded “Employee of the Month” for 2 consecutive months
Trained 8+ new staff members in performing desk clerk duties, including scheduling appointments and reviewing account information
Implemented upselling techniques while responding to service and pricing inquiries, which resulted in a 14% increase in overall revenue

Ultimately, quantifying your front desk skills will give employers a sense of what you can contribute to their current workflow.

Still not sure how to write your front desk cover letter? Check out these frequently asked questions or let our cover letter builder do the work for you.