Retail Manager Resume Examples

Retail managers are experts at making sure the store they’re in charge of runs smoothly while overseeing the hiring, training, and supervising of store employees. On top of being experts at budgeting and inventory tracking, they must also demonstrate exceptional interpersonal skills to attract more customers, handle complaints, and increase profit.

To get offered a management position, you’ll need a resume that shows you have the competence, diligence, and business savviness required to succeed.

Here are our four most important tips for writing a retail manager resume that sells your qualifications.

1. Craft a compelling and targeted resume summary of qualifications

Your resume’s summary of qualifications, a bulleted list of your most relevant career achievements, is the first thing that a hiring manager notices about your resume because it’s right at the top and acts as its introduction.

Make sure that your summary of qualifications is packed with specific achievements that will impress your target employer. To do that:

• read the job description and identify the employer’s main requirements
• research the company’s website and social media presence to get further context
• list your most job-relevant skills and accomplishments, using hard numbers and examples to show the hiring manager what results you can achieve

This is an example of a summary of qualifications written to stand out at the top of a retail manager’s resume, featuring keywords from the job ad:

•  Retail manager with 6 years of experience in the clothing and accessories industry

•  Lead a team of 15 sales associates to drive sales and strengthen brand loyalty

•  Average $400,000+ in annual sales revenue

•  Named “#1 Store in the District” for producing yearly sales growth

For freshly trained retail managers

While many retail managers possess a Bachelor’s or an Associate’s in Business Administration or Marketing, some choose to go through on-the-job training with a high school diploma or GED to access entry-level positions.

If you don’t have formal education, but you gained retail experience through on-the-job training, you’ll need to show exactly how you’re qualified for the position. Here’s an example of how you can demonstrate your experience through training in a resume objective.

Professional assistant manager with a successful track record of increasing monthly sales by 15% and decreasing costs by 22%. Looking to leverage my strong communication and customer service skills acquired through intensive, hands-on training in retail management to further my career by driving sales and boosting customer satisfaction.

2. Highlight your retail sales strengths in your skills section

Your resume’s skills section is the place to show the hiring manager the job-related hard skills and soft skills that make you a great retail sales manager.

For instance, problem solving and leadership are two crucial qualities for retail management. You should definitely add them to your skills section if you have them.

Also, you should tailor your skills section to the specific job you’re applying to. Learn about the place you’re hoping to work and list any skills that will give you an advantage there.

For example, if you speak a foreign language and are applying to work in a retail location popular with overseas tourists, list your foreign language skills.

Here are more good hard and soft skills to list on your retail manager resume:

• In-store logistics
• Point of sale (POS) systems
• Accounting skills
• Empathy
• Conflict resolution
• Communication skills
• Organizational skills
• Marketing skills
• Physical fitness & energy
• Scheduling & planning
• Health & safety protocols

3. Work your OJT experience into your resume experience section

If your only retail experience is from your on-the-job training, there’s no need for an additional resume section.

You can include your OJT experience in your work experience section as a regular entry by focusing on the specific tasks and responsibilities you were given during your training. This will help show hiring managers that you have the skills and experience necessary to succeed in a retail manager role.

Hiring managers are more interested in how you were able to contribute to the team and the business’ success.

4. Showcase your quantifiable achievements

Employers look for new retail management hires with the right experience to look after their business. But don’t just list your daily tasks like most applicants will.

Instead, provide data and concrete examples of your achievements in your previous roles to help your resume stand out. We call this quantifying your experience, and doing so is important because it assures your target company you can deliver as a retail sales manager.

Here’s an example of how quantifying your achievements can immediately boost your experience:

@resumegenius Don’t downplay your skills when writing your retail resume! Even small achievements can be expanded upon🏆 #resumetok #retailresume #careeradvice #jobtips ♬ original sound – Resume Genius

Examples of hard numbers you can put on your retail resume include:

• amounts of money
• numbers of retail sales associates supervised or trained
• store traffic numbers
• customer satisfaction rates
• percentages of time saved or profits increased

Look at these example bullet points from a resume work experience section that’s quantified with a dollar amount and a percentage decrease:

Providing specific numbers makes your past achievements more believable than if you write something vague like, “Exceeded annual sales forecast in the first year as store manager.”