Oct 30, 2018
[Hiring Manager’s Name]
[Coffee Shop Address]
[City, State, Zip Code]
[Hiring Manager’s Email]
Dear [Mr./Mrs./Ms.] [Hiring Manager’s Surname],
Since I was a teen, I’ve loved putting a smile on people’s faces by serving them great coffee. With an SCA certification and more than four years of experience in coffee making, customer service, and sales, I’m confident I would be an ideal fit for your newly announced barista position.
I’m currently the lead barista for the early shift at Kingston Coffee in Armstrong, Iowa. In my role, I manage two baristas and oversee the service of customers plus the execution of in-store sales and promotions. During my time here, I’ve built a reputation for outstanding service, and I also have a knack for remembering individual customers’ names and beverages of choice.
During my career as a barista, I’ve had the opportunity to undergo excellent training, expand my coffee knowledge, and achieve significant accomplishments such as:
• Helping grow the number of regular customers through great service and friendly attitude at Kingston Coffee, contributing to a 10% increase in revenue in the last year
• Updating Kingston Coffee’s old POS system, which led to a 25% increase in productivity
• Providing a high level of service by tactfully responding to customer feedback, complaints, and suggestions, which improved our Yelp rating from 4.1 stars to 4.8
As a coffee lover myself, I’ve read countless books, articles, and videos on all things caffeine. Moreover, I take pleasure in sharing my expertise, which helped me train multiple baristas on coffee making, customer service, and memory tricks to memorize dozens of menu items quickly.
Working for [Coffee Shop Name] is an amazing opportunity. I’m excited at the prospect of joining your team, and I’d love the chance to meet you in person. You may reach me by phone at 712 384-1047 or via email — firstname.lastname@example.org to arrange an interview.
Thank you for taking the time to review my application.