Front Desk Resume Examples and Templates for 2025
Written By Nathan Soto
Reviewed By Conrad BenzWe’ll show you how to write an effective front desk resume that impresses hiring managers, regardless of your experience level. Scroll down for sample front desk resumes and resume writing tips below.
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Front Desk Resume Template (Text Format)
- Transcription
- Time management
- Written communication
- Microsoft Outlook
- Interpersonal skills
- Apache Solr
- Receive 50+ calls per day and redirect them to the appropriate department
- Greet guests with a bright attitude, manage and maintain visitor management system and document accordingly
- Print out, checked, and sent out 20+ pieces of mail per day
- Reduce office supply expenses by 47% by developing a tool to track and compare prices from different suppliers
- Approached all encounters with guests in a friendly, efficient and service-oriented manner, contributing to a 20% increase in guest satisfaction that year
- Answered incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Handled cash and credit payments, adhering to the hotel’s cash handling policy and PCI compliance
- Helped train 2 new front desk agents
7 Resume examples for different front desk jobs
Look at more resume samples to find ideas for writing your own:
Concierge resume
A good concierge resume includes details of how you excel at greeting customers and handling front desk responsibilities, just like this one does:
Why this is a good example of a concierge resume
- Achievements illustrated with numbers: This applicant uses numbers to be specific about much they contributed and achieved at previous jobs. This communicates their strengths much more effectively than simply listing their job duties, and it helps employers understand what kind of contribution they can make if hired.
Receptionist resume
Effectively showcasing your receptionist skills on your resume will impress hiring managers and make it more likely you’ll get an interview. Here’s an effective sample receptionist resume that successfully highlights the candidate’s experience and expertise:
Why this is a good example of a receptionist resume
- Highlights education: This candidate puts their education section at the top of their resume, which draws the reader’s eye to their degree in hotel management.
Salon receptionist resume
A great resume for a salon receptionist should emphasize your professionalism while still letting your personality shine through. Here’s what that might look like:
Why this is a good example of a salon receptionist resume
- Uses numbers to highlight achievements: This receptionist uses numbers to show what they’re capable of (example: increasing client retention by 25%).
- Unique resume design: This creative resume template allows the salon receptionist to display their unique creativity while still presenting a professional impression to employers.
Hotel receptionist resume
A professional and eye-catching resume will make a positive first impression on hiring managers, especially in the hotel business where a professional appearance is vital. Here’s an example of a resume for a hotel receptionist position:
Why this example works
- Highlights a relevant certification: This applicant lists financial reporting, as well as billing and invoicing on their resume, and they back this claim up with a hospitality accountant certification.
- Demonstrates language skills: Language skills are vital in the hospitality industry because they help you provide service to more guests, and this applicant smartly mentions their Spanish skills to showcase their versatility.
Gym/spa receptionist resume
On your resume for a gym receptionist job, you’ll need to show your ability to perform the unique tasks associated with working at the front desk of a fitness center, as well as your knowledge of the fitness industry. Here’s an example of a gym receptionist resume that does just that:
Why this example works
- Demonstrates specific job knowledge: This resume lists several gym industry-specific skills on their resume in both the skills and job experience section, showing employers that they have the required know-how to do the job.
- Emphasizes values in resume summary: The job-seeker emphasizes their commitment to inclusivity and serving a diverse community, which shows their ability to serve all gym guests with care.
Car dealership receptionist resume
Your auto dealership resume needs to demonstrate your people skills, and ability to multitask in support of a sales team.
See how to write one effectively by looking at this effective dealership receptionist resume example:
Why this example works
- Uses numbers to highlight accomplishments: This dealership receptionist lists their past workplace duties in bullet points under the job experience section, making good use of numbers to quantify their accomplishments. This helps hiring managers skim the resume and get a quick understanding of the applicant’s abilities and value as a potential hire.
- Emphasizes keywords: The candidate repeats certain keywords from the job ad (like “data entry”) to emphasize their skills and make their application stand out.
Receptionist resume
Use this receptionist resume example for reference when writing your own resume:
[Your Address] New York, NY
[Your Email Address] | [Your Phone Number]
[LinkedIn Profile] (optional)
Receptionist with 4+ years of experience managing administrative functions for office personnel. Possess strong ability in analyzing information and providing solutions to problems. Recognized for ability to implement processes that reduce costs, while improving efficiencies. Saved AMC Corporation $10K in undue payments from inaccurate billings. Seek to put my skills and talents into action at the Eugene Chamber of Commerce and help them support prosperous businesses in the city.
- Type 85 WPM
- Multi-Line Phone Systems
- Problem Solving
- MS Office Suite
- MySQL
- Team Leadership
- Researched and recovered $10K in undue payments from past erroneous billings, earning an award from upper management
- Organized complex travel arrangements for 10 sales representatives, while reducing travel expenses by 40% by coordinating lower cost travel routes
- Develop reports and documents, transcribe meeting notes, and take dictation, ensuring 100% accuracy
- Coordinated schedules, meetings, and property visits for 10 real estate agents, and provided administrative support to a total of 20 staff members
- Assisted visitors, directing them to appropriate personnel, and answered an average of 50 calls and emails daily
- Implemented new data management system that expedited data retrieval by 70%
Portland Community College
Bachelor of Science in Hotel Management
Graduation Date: May 20XX
- Certified Administrative Professional (CAP) – International Association of Administrative Professionals (IAAP), 20XX
- Professional Receptionist Certification – 20XX
Why this example works
- Lists multiple certifications: This applicant demonstrates their commitment to professional development by listing three relevant certifications on their receptionist resume.
4 tips for writing a great front desk resume
To get the front desk position you want, you’ll need a resume that highlights your excellent people skills, organizational expertise, and your commitment to providing quality customer service.
Creating a great front desk resume doesn’t need to be difficult, either. Follow the tips below to get the perfect resume format and highlight the front desk skills the hiring manager wants to see.
1. Include skills and other keywords from the job description
An effective front desk resume clearly shows how you can meet the company’s needs by listing the skills and experience they’re looking for in a candidate.
To show employers that you’re qualified for the role, target your resume to the position by including specific resume keywords from the job description every time you send out an application.
For example, one of the front desk duties listed in the job description might be:
“Answer phones and greet clients in a personalized and friendly manner”
In this case, you should try to naturally incorporate the words “personalized” and “friendly” into your resume bullet points. Here’s an example:
“Greeted customers as they arrived at the hotel and provided friendly, personalized service tailored to their specific requests”
If you’re not sure which keywords to include, check out this list of the most common words and phrases we pulled from real front desk job listings:
We analyzed over 1400 real front desk job ads to find the top words and phrases to add to your resume.
Data
| Keywords | Count | Weight |
|---|---|---|
| Customer Service | 334 | 1.0 |
| 1 Year Experience | 213 | 0.6 |
| Communication Skills | 187 | 0.6 |
| Evening Shift | 151 | 0.5 |
| Weekends | 149 | 0.4 |
| Ability To Relocate | 143 | 0.4 |
| High School Diploma | 135 | 0.4 |
| Organizational Skills | 118 | 0.4 |
| Attention To Detail | 113 | 0.3 |
| Data Entry | 87 | 0.3 |
2. Write a compelling front desk resume objective
The first thing a hiring manager will see when they open your application is your resume objective. As such, it’s your chance to make a good first impression and grab the hiring manager’s attention.
A resume objective should mention your:
- Work experience
- Relevant skills
- Notable qualifications
- Reason for applying
Here’s an example of a front desk resume objective containing these four elements:
Front Desk Specialist with 2+ years of experience supporting office operations and acting as the first point of contact for customers and clients. Graduated from the University of San Francisco with a B.A. in Business Administration, and CAP-certified. Looking to apply my communication, time management, and people skills as a Front Desk Receptionist at Mallard’s Technology Inc.
3. Showcase your front desk skills
Hiring managers have a limited amount of time to spend considering each application. Make sure your resume catches their attention by writing a strong resume skills section that highlights your most valuable front desk abilities.
If you’re not sure where to start, here are some examples of common skills required for front desk jobs, separated into hard and soft skills:
Hard skills:
- Google Workspace
- Microsoft Office
- Foreign language skills
- Visitor management software
- Email writing
- Slack
Hard skills include the ability to use different software applications, speak foreign languages, and complete specific tasks. They’re important to include in your resume because employers want to know you are capable of completing the basic requirements of the job.
Soft skills, like interpersonal skills and communication, are important for front desk roles, too, because you’ll be interacting with people on a daily basis. It’s better to incorporate these into the bullet points of your professional experience section and demonstrate them at your interview. You can also give context to your soft skills in your front desk cover letter.
Soft skills:
- Friendliness
- Communication
- Conflict resolution
- Problem solving
- Responsibility
- Professionalism
- Time management
- Patience
List your hard skills in the additional skills section of your resume, and incorporate your soft skills into the bullet points of your professional experience section.
4. Include hard numbers when describing your front desk duties
Hiring managers want to see real-world examples of what you’re capable of, so in addition to listing your skills and experience, you’ll want to include numbers to quantify the accomplishments on your resume.
Add numbers or percentages to make it easier for hiring managers to understand your contributions at a previous position, and it shows what you can achieve if hired..
Here’s an example of how to effectively use hard numbers in your front desk resume:
Quantified statement
Approached all encounters with guests in a friendly, efficient, and service-oriented manner, contributing to a 20% increase in guest satisfaction that year
Resume examples for different industries
Not sure what your resume should look like? The best way to learn is by taking inspiration from resume examples written by other candidates in your industry.
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Front Desk Resume Examples and Templates for 2025
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