Pharmacy Technician Resume Template (Text Format)
FIRST AND LAST NAME
Email: your.email@email.com
Phone: (123) 456-7891
Address: Street, City, State
LinkedIn: linkedin.com/in/yourprofile
Resume Summary
Certified Pharmacy Technician with 7 years of experience in retail pharmacies. Recognized for ability to efficiently dispense and package prescriptions with 99.5%+ accuracy. Proven record in implementing processes that improve overall productivity. Provide superb customer service that ensured a 12% increase in client retention and loyalty in Q3 2021.
Professional Experience
- Prepare labels and fill prescriptions accordingly, pre-packaging common medications that has resulted in 20% faster order completion
- Streamline data management procedures by reducing number of categorical inputs, which has reduced administrative work time by 47%
- Train new pharmacy technicians, ensuring customer service standards were adequately met
- Provide outstanding customer service, building rapport that has driven client retention rate up by 18%
- Assisted in transferring entire patient database to new system, swiftly learning use of new system and serving as Lead Trainer for rest of staff
- Directly assisted an average of 74 customers per day, responding to inquiries and problems
- Handled Treatment Authorization Requests (TAR) and Service Authorization Requests (SAR) as well as performing billing procedures, accurately handling and recording cash flow
- Oversaw inventory levels, implementing new process that ensured 100% stock availability, while increasing inventory turnover
- Commended by head pharmacist for efficient and accurate skills in dispensing and calculating medication dosage
Education
Additional Skills
- Cardinal Health Pyxis CII Safe, database software
- Organization and prioritizations
- Problem solving
- Team leadership