RESUME SUMMARY
Meticulous cleaner with over 5+ years of experience in cleaning and disinfecting senior retirement facilities and private apartments. Achieved 100% adherence to sanitization policies and contributed to consistently high customer satisfaction ratings. Trained and supervised 25+ employees. Eager to join ABC Company and deliver a clean and hygienic environment for staff and patients.
WORK EXPERIENCE
Cleaner
Providence Living, Riverside, MO | September 2021–Present
- Maintain a highly hygienic environment by sanitizing and disinfecting surfaces and equipment daily, ensuring the health and safety of elderly residents, resulting in a 100% adherence to health regulations
- Maintain a safe and organized environment by scheduling regular cleaning of resident apartments and common areas, resulting in a 15% decrease in resident accidents and falls
- Foster a positive and respectful environment by exhibiting professional behavior, compassion and patience when assisting elderly residents with their needs, leading to a 30% increase in resident satisfaction
Cleaner
Edward Rose & Sons, Riverside, MO | June 2018–August 2021
- Completed daily duties efficiently, collected and removed trash, and ensured a safe environment on a daily basis
- Maintained a hazard-free environment for +60 residents, performing physical tasks in all weather conditions
- Represented the company with professionalism while adhering to Fair Housing guidelines, proactively handled complaints and requests, and actively contributed to improving the company’s reputation by increasing customer membership requests by 25%
Housekeeper
Polaris Health and Wellness, Riverside, MO | June 2017–May 2018
- Provided basic housekeeping support and excellent customer service for 40+ senior residents in a nursing home environment
- Correctly handled cleaning supplies and conducted weekly inventory checks
- Demonstrated strong physical ability to lift and move boxes 50+ lbs
CERTIFICATIONS
Residential Cleaning Specialist
IJCSA | May 2018
SKILLS
- Cleaning experience
- Disinfectant
- Mopping
- Customer service
- Housekeeping
- Problem solving
- Bilingual English – Spanish
- Communication
- Detail oriented
EDUCATION
Park Hill South High School,
Riverside, MO | May 2017