Flight Attendant Resume Examples & Writing Guide
A great flight attendant is personable and meticulous, and their resume should reflect that. Use our flight attendant resume samples as references when putting together your own. Then, write a professional flight attendant cover letter to complete your application.
If you have experience as a flight attendant, use a standard resume format to demonstrate your career progression and certifications.
Flight Attendant Resume Template (Text Format)
Pick a resume template that looks appropriate. Then, copy and paste this text format into it and edit it to fit your situation.
[Your Name]
[Your Address], New York, NY
[Your Email Address] | [Your Phone Number]
[LinkedIn Profile] (optional)
Flight Attendant with 6+ years of experience in domestic and international charter and commercial flights, consistently praised by passengers for exceptional customer service. CPR and AED certified, trained in emergency procedures and de-escalation techniques. Seeking to leverage my experience creating a safe and comfortable environment for passengers to benefit your airline.
- Flexibility
- Problem solving
- Leadership
- Safety Equipment Operation
- Emergency response
- Intercom operation
Delta Air Lines, San Francisco, CA | June 20XX – Present
- Complete over 2,000 hours of international and domestic flights within Boeing and Airbus commercial jets holding up to 400 passengers
- Assist passengers stow carry-on luggage, saving 15% more cargo space through efficient stowing techniques
- Ensure adherence to FAA and company regulations, use mediation training to defuse high-level situations, preventing them from reaching emergency levels
- Strictly follow CDC regulations and recommendations on COVID-19 infection prevention procedures
Lufthansa, New York, NY | August 20XX – April 20XX
- Completed over 4,500 hours of domestic and international commercial and charter flights
- Served meals and refreshments and provided exceptional service to passengers, receiving 93% positive feedback from passenger surveys
- Mentored 30 new hires, providing training in customer service, safety techniques, sanitary standards, improving service quality by 30%
- Conducted thorough aircraft preflight procedures
National University, La Jolla, CA | Associate of Arts in Hospitality and Customer Service
GPA: 3.7/4.0
- FAA Certificate of Demonstrated Proficiency | Federal Aviation Administration, 20XX
- MCPR/AED | Red Cross, 20XX
- Spanish Diploma Level C1 | Diplomas de Español como Lengua Extranjera, 20XX
Flight attendant resume examples by airline, role, and experience level
If you still need ideas when writing your flight attendant resume, we’ve provided three additional examples below to help:
Flight attendant resume for candidates with no experience
Breaking into the aviation industry as a flight attendant can be challenging, especially when you don’t have prior experience. However, with a well-crafted resume like this one, you can still showcase your potential and land your dream job.
Why this is a good resume for candidates with no experience
- Action-oriented language: Strong action verbs are used throughout, like “collaborate,” and “resolve.” These words make the resume more engaging.
- Tailored experience: The bullet points describing the hostess role are highly relevant and discuss specific accomplishments and skills that would translate well to being a flight attendant.
Delta flight attendant resume
Delta Air Lines is known for its exceptional customer service and top-notch flight attendants. If you’re aspiring to join the Delta team, you’ll need a resume that showcases your unique skills, experience, and passion for the role, like this one:
Why this is a good Delta flight attendant resume
- Hard numbers: The candidate includes quantified achievements on their resume, like “200 passengers per flight,” and “98% positive customer feedback rating” that help contextualize their impact in previous roles.
- Customer service focus: Emphasizing delivering world-class service, ensuring passenger comfort and safety, and providing positive experiences shows a strong service orientation, which will impress hiring managers.
Corporate flight attendant resume
If you’re seeking a corporate flight attendant position, your resume should emphasize your ability to deliver exceptional service, adapt to various situations, and maintain the highest level of professionalism. For example:
Why this is a good corporate flight attendant resume
- Relevant responsibilities: Each role description includes responsibilities specific to corporate flight attendants, like providing luxury service to clients and maintaining professionalism and discretion.
- Applicable skills: Skills like customer service, cultural awareness, menu planning, and knowledge of booking systems are highly sought after for corporate flight attendants.
Average flight attendant salaries in the US
The following table includes information from O*NET Resource Center by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license, this data is pulled from the most recent US Bureau of Labor Statistics’ Employment & Earnings report (as of 10/16/2024), featuring the top states by use.
Average flight attendant annual salaries by state
State | Salary / Year |
---|---|
California | $79,130 |
Florida | $76,180 |
Texas | $65,040 |
New York | $69,010 |
Pennsylvania | $75,010 |
Illinois | $65,040 |
Ohio | $65,040 |
Georgia | $68,670 |
North Carolina | $61,450 |
Michigan | $68,030 |
National Average | $68,061 |
How to write a flight attendant resume
If you’re looking to secure a job that allows you to travel for work, becoming a flight attendant is a great career move. Check out these four tips that will help you write a flight attendant resume that maximizes your chances of receiving a callback:
1. Write a compelling flight attendant resume objective
Whether you’re writing a flight attendant resume with no experience or you already have several years of experience, a strong resume objective will help you capture the hiring manager’s attention and make them want to keep reading.
A resume objective is a short paragraph placed at the top of your resume that summarizes your previous work experience and education, highlights your greatest accomplishments, and demonstrates your strongest skills.
Here are some examples:
Entry-level flight attendant resume
Enthusiastic and customer-oriented recent graduate with a bachelor’s degree in Hospitality Management. Completed extensive flight attendant training, including safety procedures and customer service best practices. Multilingual, with fluency in English and Spanish. Eager to use strong communication and problem-solving skills to ensure passengers have a safe and enjoyable travel experience.
Experienced commercial flight attendant resume
Dedicated flight attendant with 6+ years of experience providing exceptional service to passengers on domestic and international flights. Proven track record of maintaining a 98% positive customer feedback rating and consistently exceeding sales targets for in-flight merchandise. Skilled in handling high-pressure situations and resolving conflicts with tact and professionalism.
Regional airline flight attendant resume
Customer-focused flight attendant with 3+ years of experience delivering attentive service on high-frequency, short-haul flights. Adept at managing quick turnarounds while ensuring passenger comfort and safety. Skilled in handling diverse customer needs, including special assistance for passengers with disabilities. Consistently praised by passengers and supervisors for maintaining a calm, friendly demeanor in fast-paced environments. Fluent in English and American Sign Language (ASL).
2. Showcase your flight attendant skills
In addition to the hard skills necessary to operate mechanical and safety equipment, flight attendants need a strong set of soft skills to provide top notch customer service, handle difficult passengers, and command people’s attention during an emergency.
Hiring managers want to know you have these crucial skills before they seriously consider you for the position. By clearly listing your relevant hard and soft skills on your resume, you show employers that you can handle the basic responsibilities of a flight attendant as well as navigate tense situations with professionalism and composure.
Here are some of the top skills for flight attendants:
- Safety and emergency procedures
- First aid and CPR
- Aircraft-specific knowledge
- Federal aviation regulations
- Airline-specific policies and procedures
- Food and beverage service
- Point-of-sale (POS) systems
- Culinary skills
- Foreign languages
- Customer service skills
- Communication skills
- Patience
- Cultural intelligence
- Flexibility
- Prioritizing
- Stress management
- Conflict resolution
- Responsibility
- Problem solving
- Active listening
- Mediation
3. Write an impactful experience section
Once you’ve caught the attention of the hiring manager, the next step is to impress them with your experience.
However, there are different ways to approach your work experience section, depending on whether or not you have relevant professional experience.
Experience section (relevant experience)
If you’re a seasoned flight attendant and are simply looking for a new job with a different airline, it’s not a lack of experience that might cost you the job. However, if you don’t know how to write about your professional experience correctly, your application risks getting lost in the pile.
A common mistake that people make in their work experience section is to simply list the job duties of their previous roles. Doing this doesn’t provide employers with much information about you as an employee and could hurt your chances of getting an interview.
To write an impactful professional experience section that proves you know how to apply your skills and achieve results, you need to include numbers.
Bullet point without hard numbers
- Helped passengers with carry-on luggage
Bullet point with hard numbers
- Assisted passengers in stowing carry-on luggage, saving 15% more cargo space through efficient stowing techniques
The first point without hard numbers is much more vague and doesn’t offer employers any insight into how effectively the candidate performed their duties. The second point is much more effective and convincing because it offers a measurement of the candidate’s performance, and helps demonstrate their work ethic.
By including hard numbers like this in your work experience section, you increase your chances of making a good impression on hiring managers and getting called in for an interview.
Experience section (no experience)
If you’re a recent graduate at the start of your career or a working professional looking for a career change, you should still include hard numbers in your resume when possible.
However, instead of focusing on flight attendant-specific experience, you should use your resume experience section to demonstrate transferable skills that will help you succeed as a flight attendant.
A good way to find out what qualities employers are looking for is by reading the job description carefully and looking for recurring keywords and phrases to incorporate into your work experience bullet points.
For example, as a flight attendant, you’ll be interacting with hundreds of people on a daily basis. For this reason, many flight attendant job postings specify that applicants should have strong interpersonal skills. If you’ve worked in customer service jobs before, you’re likely to have developed these skills as a result.
Here’s an example of how you can highlight interpersonal skills on your resume:
- Handle 50+ customer inquiries per day, giving detailed, personalized, friendly service, contributing to a 15% overall increase in customer retention
4. Include the right certifications
Flight attendants must be FAA certified and certain certifications, like CPR and AED, are compulsory for all cabin crew members, including flight attendants. Other certifications that can help your application stand out are:
- Travel and Tourism Professional (TTP)
- Certified Travel Associate (CTA)
- Foreign language certificate
- Conflict management certificate
If you only have one or two certifications, list them in the skills section, like this:
SKILLS & CERTIFICATIONS
- Excellent customer service skills
- Fluent in English and Spanish
- FAA-certified
- Red Cross-certified
In case you have three or more relevant certifications, list them in a separate section, like this:
CERTIFICATIONS
FAA Certificate of Demonstrated Proficiency – Flight Attendant
Federal Aviation Administration (FAA)
Date of Certification: August 20XX
Crew Resource Management (CRM) Training
Alaska Airlines
Date of Completion: July 20XX
Emergency Medical Response Certification
American Red Cross
Date of Completion: June 20XX
Expiration Date: June 20XX
Food Safety and Handling Certification
National Restaurant Association
Date of Completion: May 20XX
Expiration Date: May 20XX
Knowing where to look for your next flight attendant job can make all the difference in your job search. See our list of the best job boards in aviation to find your next opportunity.
Additional resources
Not sure yet if a career as a flight attendant is right for you? Take a look at this video, where Karen Våje shows what a day in her life as a flight attendant for Norse Atlantic Airways is like:
@karenvaje Come to work with me!🤍🛩 #flynorse #cabincrew #cabincrewlife #flightattendant #grwm ♬ Aesthetic – Tollan Kim
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