Flight Attendant Resume Sample & Writing Guide

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Facts About this Resume:

• Candidate mentions her certifications and training in the Additional Skills section
• Candidate has 6 years of experience in domestic and international flights
• Candidate emphasizes her ability to properly handle emergency situations

Flight Attendant with 6 years of experience in domestic and international charter and commercial flights. Demonstrated exceptional customer service, receiving positive feedback from passengers and commendations from crew. Proficient in emergency situations, fully trained in CPR and AED, as well as diffusing situations from reaching dangerous levels.

PROFESSIONAL EXPERIENCE

DELTA AIR LINES – San Francisco, CA

Flight Attendant, June 2013 – Present

Completed over 2,000 hours of international and domestic flights within Boeing and Airbus commercial jets holding up to 400 passengers
Assisted passengers stow carry-on luggage, with ability to increase luggage space by 15% through efficient stowing techniques
Served meals and refreshments and provided exceptional service to passengers, consistently earning recognition from flight crew and receiving 93% positive feedback from passenger surveys
Ensured adherence to FAA and company regulations, while trained in emergency situations, helping to diffuse two high-level situations from escalating to emergency levels
Received “Flight Attendant Award” multiple times for safety adherence as well as cabin cleaning

LUFTHANSA – New York, NY

Flight Attendant, May 2008 – May 2013

Completed over 4,500 hours of domestic and international commercial and charter flights
Mentored over 30 new flight attendants, providing training in customer service, safety techniques, and health and sanitary standards, improving overall service quality by 30%
Operated all mechanical and safety equipment with industry regulations and standards
Conducted thorough aircraft preflight procedures to ensure a safe journey

EDUCATION

NATIONAL UNIVERSITY – La Jolla, CA

Associate of Arts in Hospitality and Customer Service

Dean’s List
Collegiate Honor Award

ADDITIONAL SKILLS

FAA Certification: Certificate of Demonstrated Proficiency
Trained to inspect a wide variety of Boeing models ranging from 707-787
Member of American Association of Flight Attendants
CPR and First Aid Certified and trained in AED
Bilingual in Spanish and English, Fluent in Italian

Flight Attendant Resume Writing Tips

flight-attendant-salary Being a flight attendant is one of the first jobs people think of for combining work with travel. And there are plenty of reasons why you should consider a career in this field, including the chart to the left that shows how much flight attendants make.

However, if you have a great resume, you might be able to negotiate yourself a higher salary or extra benefits! Check out these tips to find out how you can compose a fantastic resume.

1. Action Verbs for a Flight Attendant Resume

Check out the following table of action verbs to boost your flight attendant resume.

You can drop these action verbs into your resume to give hiring managers more insight into the kind of tasks you excel at.

Administer	Complete	Guide
Annouce	Conduct	Inspect
Assist	Demonstrate	Operate
Check	Educate	Replenish
Collect	Greet	Serve

Like the above list of action verbs? There’s more where they came from! Visit our almost endless list of action verbs.

2. The Right Resume Introduction For You

A strong resume needs an introduction that gives employers a glimpse of what you can contribute to their company. There are four types of introduction that job seekers can choose from: the eye-catching resume summary, the to-the-point resume profile, the popular resume objective, and the modern summary of qualifications.

The goal of all four is the same—to capture the attention of the hiring manager by showcasing your skills and abilities. However, how each introduction achieves this goal differs. To decide which introduction is best for you, visit our how to start a resume flow chart.

Flight attendant tends to passengers

The candidate above opts for the Career Objective to highlight her relevant experience, skills, and accomplishments. Here’s how:

Flight Attendant with 6 years of experience in domestic and international charter and commercial flights. Demonstrated exceptional customer service, receiving positive feedback from passengers and commendations from crew. Proficient in emergency situations, fully trained in CPR and AED, as well as diffusing situations from reaching dangerous levels.

This is an effective career objective because it provides airlines with key information about the candidate. By taking only a few seconds to read the intro, the hiring manager already knows that the candidate has 6 years of experience, is properly trained in CPR & AED, and has been recognized for his excellent customer service. With this information, the airline is motivated to learn more about the candidate.

3. Target Your Professional Experience Section

Once you’ve caught the attention of the hiring manager, it’s time to put your professional experience to work. This can be a challenging section for job seekers who are unsure of what the employer is looking for.

The most common mistake that people make in this section is that they simply list the generic job duties of their previous roles. Doing this doesn’t do your resume justice and actually hurts your chances of getting an interview.

Airlines want to see results, not a list of boring job duties. To write a powerful professional experience section, you need action verbs like those from the list above, and you need to include numbers. Compare the two bullet points below. If you were an employer, which candidate would you hire?

versus

Aeroplane refuels at an airport

It’s safe to say that you probably chose the second bullet point because it provides more detail than the first and includes a measurable achievement. Now of course, this doesn’t mean that you have to add a number to every single bullet point, but sprinkling a few throughout your Professional Experience section gives you more credibility. For more tips on how to include numbers in your resume, stop by our guide on how to write a resume that promotes your accomplishments.

4. Including the Right Skills and Certifications

There are some skills and certifications that every flight attendant resume should add or demonstrate. Below are the most important abilities that airlines look for in flight attendants:

In-depth knowledge of Federal Aviation Regulations
CPR and First Aid certified
Hospitality: ensuring passengers have a comfortable flight
Conflict resolution: settling disputes and complaints politely
Time management: adhering to flight itineraries
Fluency in a foreign language