RESUME SUMMARY
Certified Massage Therapist with 5+ years of experience delivering excellent care to clients. Highly skilled in delivering quality therapeutic massage services to clients with a focus on overall health and wellness. Proven track increasing membership sales, expanding clientele base, and promoting business.
PROFESSIONAL EXPERIENCE
Massage Therapist
Crystal Waters Spa / East Grand Forks, MN / 2017–present
- Deliver a wide range of massage services offered by the company to meet the needs of members, ensuring a seamless experience and therapeutic relaxation for all members
- Manage a team of 20+ therapists to promote business and provide massage therapy modalities to a large client base
- Provide 30-, 60-, and 90-minute treatments, as well as quality Swedish and deep tissue massage therapy sessions depending on suggested services
- Increase massage revenues by 49% and total spa sales by 31% through exceptional services delivery, cross-selling, and referrals
Spa Assistant
You Knead a Massage / Greensburg, PA / 2015–2017
- Delivered top-notch massage services tailored to specific client needs to develop a successful repeat referral business with a booked-to-capacity schedule
- Utilized safe, appropriate, and effective massage techniques while maintaining a pleasant and enthusiastic attitude at all times
- Cultivated solid relationships with corporate clients by attending large events and delivering chair massage that garnered a high-traffic clientele for the business
- Demonstrated exemplary work ethic, performing 1,700+ service hours with a 47% increase in booked services month-over-month
- Achieved record sales growth of $200K within 6 months by introducing an effective massage memberships program with 6-month and 1-year options
EDUCATION
California Massage Therapy Council (CAMTC)
Certified Massage Therapist, August 2015
ADDITIONAL SKILLS
- Proficient in Microsoft Office (Word, Excel, and Access)