RESUME SUMMARY
Experienced mid-level sales manager professional with 9+ years of expertise in computer sales. Proven track record of creating and implementing sales and marketing tactics to increase long-term clients, and ensuring sales goals and customer satisfaction are met. Successfully added 200+ new long-term clients at Boston Tech Inc., equating to an average of an additional $500K in gross revenue annually.
CORE COMPETENCIES
Sales development | Customer Service | Prospecting | Market analysis | Product knowledge | Sales management
WORK EXPERIENCE
Sales Manager
Boston Tech Inc.
April 2017 – Present
- Promoted to sales manager after 3 years for increasing long-term clients, successfully conducting sales campaigns, and consistently meeting sales goals
- Manage full-scale sales operations, including strategy development and execution, and regional sales team recruitment and training
- Oversaw creation and implementation of 3 key sales campaigns worth $2M. Led development of sales tactics and grew a team of 30+ creative sales and marketing staff
- Strategize with senior management, setting department-wide annual sales goals based on previous-year returns and desired projected growth
- Consistently achieve a 95%+ satisfaction rate with clients, senior management, and sales team
Sales Managment Associate
Boston Tech Inc.
January 2014 – March 2017
- Managed a portfolio of 50+ long-term clients. Met weekly with 5+ clients to analyze sales needs and identify new business opportunities
- Spearheaded and developed 4 quarterly sales mail campaigns in accordance with annual sales targets and budgets, resulting in 15 new company clients and total additional annual revenue of $200K
- Provided training and direction to 5 junior sales associates on their quarterly sales quotas, sales pitch, and closing strategies. Provided constructive feedback when necessary
- Consistently given over 95% approval rate with clients and colleagues
Sales Associate
Cooler brothers
December 2012 – January 2014
- Increased brand awareness through execution of sales & marketing campaigns via social media, cold calling, and community initiatives, such as meals on wheels
- Personally increased sales portfolio by 50% in under a year through consistently being attentive to clients and offering quick, realistic solutions to their sales needs
- Awarded department salesperson of the year in 2014 for earning a 98% customer service rating
EDUCATION
Master of Business Administration
University of Massachusetts
May 2017
Bachelor in Business Administration
Pennsylvania State University
June 2012
SKILLS
- Market strategy & research
- Financial forecasting
- Customer & client management
- Active listening skills
- Sales planning
- Customer Service
- Conflict management & resolution
- Contract negotiation
- Microsoft Office & Google suite