RESUME SUMMARY
Program Manager with 10+ years of experience in directing large-scale programs, overseeing million-dollar budgets, and creating value-added campaigns to help organizations achieve dynamic goals. Hands-on in optimizing resources and workflows, planning events, milestones, and creating well-sequenced processes to ensure effective program execution.
PROFESSIONAL EXPERIENCE
Beyond Shelter, Minneapolis, MN
Program Manager, September 2019–present
- Oversee a team of 10 direct and 70 indirect staff to manage a large-scale community development program consisting of 200 community events with a $4 million program budget
- Devise program goals and continually assess and align those goals to complete successful program events and objectives
- Manage the professional development and training of staff, including internal program and staff evaluations, to drive productivity and effectiveness
- Successfully organize workshops and training events for 2,000+ participants
United Health Group, Plymouth, MN
Program Manager, Continuous Improvement, June 2013–August 2019
- Managed scheduling, budgeting, and performance of a diverse range of continuous improvement projects with a high degree of business risk
- Oversaw a team of 15 project managers with a program budget of $12 million
- Worked closely with executive leadership to strategize innovative business processes and technology initiatives, resulting in a 47% improvement in operational efficiency
- Developed effective plans for managing and retaining talent inside the organization and for improving leadership strength
EDUCATION
University of Minnesota, Minneapolis, MN
Bachelor of Science in Business Administration, May 2013
Honors: cum laude
ADDITIONAL SKILLS
- Community outreach
- Stakeholder engagement
- Budget management
- Scheduling and forecasting
- Resource planning
- Event management
- SAP, Lotus Notes, Minitab, MS Project