2033 East 12th Avenue, Eugene, OR 97403
(541) 534-0636
fiona_rand@gmail.com
PROFESSIONAL PROFILE
- Receptionist with 9+ years of experience managing administrative functions for office personnel
- Possess strong ability in analyzing information and providing solutions to problems
- Recognized for ability to implement processes that reduce costs, while improving efficiencies
- Achieved: Saved the company $10K in undue payments from inaccurate billings
PROFESSIONAL EXPERIENCE
AMC CORPORATION – Eugene, OR
Receptionist, Feb 2014 – Present
- Researched and recovered $10K in undue payments from past erroneous billings, earning award from upper management
- Organized complex travel arrangements for 10 sales representatives, while reducing travel expenses by 40% by coordinating lower cost travel routes
- Develop reports and documentations, transcribed notes from meetings, and took dictation, ensuring 100% in accurate information
- Followed up with existing customers and prospective clients, securing 14% in new accounts
STERN REAL ESTATE – Portland, OR
Receptionist, Sept 2011 – Jan 2014
- Coordinated schedules, meetings, and property visits for 10 real estate agents, and provided administrative support to a total of 20 staff members
- Assisted visitors, directing to appropriate personnel, and answered an average of 50 daily calls and emails
- Implemented data management system that expedited data retrieval by 70%
- Provided customers with initial introduction of available properties, recording information regarding client needs and communicating to Real Estate agent
EDUCATION
PORTLAND COMMUNITY COLLEGE – Portland, OR
B.S. Hotel Management, September 2009 – August 2011
PORTLAND COMMUNITY COLLEGE – Portland, OR
Associates of Science in Literature, September 2007 – August 2009
- GPA 3.4/4.0
ADDITIONAL SKILLS
- Type 85 WPM
- MS Office Expertise
- Multi-Line phone System
- MySQL
- Problem Solving
- Team Leadership