Table of Contents:
- Receptionist Resume Sample
- Related Office Worker Resumes
- Receptionist Resume (Text Format)
- Receptionist Resume Writing Tips & Advice
- Additional Resources for a Reception Resume
Receptionist Resume Sample
Candidate’s situation:
- Candidate has 10+ years of experience working as a receptionist
- Candidate emphasizes their ability to reduce office expenses
- Candidate begins his resume with a professional profile
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This Receptionist Resume
Related Office Worker Resumes
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Receptionist Resume (Text Format)
2033 East 12th Avenue, Eugene, OR 97403
(541) 534-0636
fiona_rand@gmail.com
PROFESSIONAL PROFILE*
- Receptionist with 11 years of experience managing administrative functions for office personnel
- Possess strong ability in analyzing information and providing solutions to problems
- Recognized for ability to implement processes that reduce costs, while improving efficiencies
- Achieved: Saved the company $10K in undue payments from inaccurate billings
*To learn more about how to write your professional profile, click here.
PROFESSIONAL EXPERIENCE*
AMC CORPORATION Eugene, OR
Receptionist Feb 2011 – Present
- Researched and recovered $10K in undue payments from past erroneous billings, earning award from upper management
- Organized complex travel arrangements for 10 sales representatives, while reducing travel expenses by 40% by coordinating lower cost travel routes
- Developed reports and documentations, transcribed notes from meetings, and took dictation, ensuring 100% in accurate information
- Followed up with existing customers and prospective clients, securing 14% in new accounts
- Created job posts and requirements and posted onto recruitment sites, with 80% of responses
STERN REAL ESTATE Portland, OR
Receptionist Dec 2004 – Jan 2011
- Coordinated schedules, meetings, and property visits for 10 real estate agents, and provided administrative support to a total of 20 staff members
- Assisted visitors, directing to appropriate personnel, and answered an average of 50 daily calls and emails
- Implemented data management system that expedited data retrieval by 70% and solved the company’s backlog issue
- Provided customers with initial introduction of available properties, recording information regarding client needs and communicating to Real Estate agent
*To get tips on how you can improve your professional experience section, click here.
EDUCATION
PORTLAND COMMUNITY COLLEGE Portland, OR
Associates of Science in Literature
- GPA 3.4/4.0
ADDITIONAL SKILLS*
- Type 85 WPM
- MS Office Expertise
- Multi-Line phone System
- MySQL
*To learn more about receptionist skills, click here.
Receptionist Resume Writing Tips & Advice
1. Action Verbs for a Receptionist
| Archived | Filed | Ordered |
| Assisted | Followed Up | Organized |
| Coordinated | Greeted | Received |
| Created | Implemented | Researched |
| Developed | Logged | Welcomed |
Learn how to use action verbs to enhance your resume.
2. Begin with a Professional Profile
Offering an overview of your professional experience, skills, and achievements does a huge favor for recruiters and hiring managers. Starting your resume with an introduction like a professional profile saves employers time and helps convince them to read through the rest of the document.
A professional profile has four main parts. First, the job seeker should start off by introducing themselves and their years of experience or education. Here’s how the sample above begins:
- Receptionist with 11 years of experience managing administrative functions for office personnel
The second point should pinpoint some relevant skills or abilities. The applicant above states:
- Possess strong ability in analyzing information and providing solutions to problems
The third point of a professional profile should reveal an area of expertise or specialty. Our applicant explains:
- Recognized for ability to implement processes that reduce costs, while improving efficiencies
Finally, the last point of a professional profile should mention your best achievement. The sales associate above mentions:
- Achieved: Saved the company $10K in undue payments from inaccurate billings
Follow this four-point model, and your professional profile will be sure to inspire HR managers to read through the rest of your resume.
3. Tackling the Professional Experience Section
Deciding what to write in the professional experience section is often the most difficult aspect of the resume writing process. That’s why many take the easy way out and merely list generic job duties. However, simply listing your responsibilities just doesn’t cut it because doing do almost never gets employers excited about hiring you.
Luckily, there is an easy way to overcome writer’s block and strengthen your bullet points. It’s called the “PAR Method,” which stands for problem, action, results. The idea behind the PAR method is that your bullet points should:
- Problem: Identify a task or issue at work
- Action: Explain what you did
- Results: Reveal the outcome of your action
While it may seem tough to fit all this information into just one bullet point, you’ll find that it is actually quite simple. Check out these examples from the reception resume sample above:
- Organized complex travel arrangements for 10 sales representatives, while reducing travel expenses by 40% by coordinating lower cost travel routes
- Implemented data management system that expedited data retrieval by 70% and solved the company’s backlog issue
It’s important to notice that the problem, action, and results can be placed in any order throughout the bullet point. Additionally, the results segment presents a great opportunity to add a number to your resume. Managers love to see numbers on a resume because they provide evidence of the candidate’s abilities.
Applying the PAR Method to your professional experience section will speed up the writing process and maximize your chances of getting called in for an interview.
4. Key Skills to Include on your Resume
Below are the most common skills and abilities required for receptionists. Do your best to demonstrate these on your resume:
- Technical: Ability to use and maintain standard office equipment, including printers, scanners, copier, shredder, etc.
- Computer Skills: Familiar with accounting programs, Microsoft Office, and database software
- Communication: Answer visitor and caller inquires in a polite and professional manner
- Multitasking: Juggle multiple tasks all at once while prioritizing those with the highest urgency
- Organization: Handle the organization of files, documents, and correspondences, while maintaining confidentiality
Additional Resources for a Reception Resume
- How Receptionists Can Stand Out – Secrets From Insiders
- Receptionist Job Overview – Onetonline.org – (Detailed list of all the required knowledge, skills, abilities, responsibilities, and education for a receptionist)
