RESUME SUMMARY
Energetic and compassionate hospital volunteer with 4+ years of experience delivering care and cooperation to patients, performing clerical jobs, and ensuring a safe working environment. Demonstrated dedication and significant ability to remain calm in any kind of medical emergency. Known for building long-term relationships with multi-disciplinary health care team members to promote an exceptional patient experience. Eager to furnish high-quality patient service and offer vital front desk services to Franciscan Hospital.
PROFESSIONAL EXPERIENCE
Hospital Volunteer
Froedtert Hospital, Milwaukee, WI
January 2021–Present
- Assist 10+ patients daily with mobility, grooming, toileting, and dressing
- Respond to phone calls and emails, and create office schedules to streamline administrative task
- Exhibit empathy and politeness during medical procedures, earning consistent praise from patients and hospital staff
- Collaborate with 5 hospital volunteers to support nurses and medical staff in improving patient safety, comfort, and care
- Support patients with feeding and hygiene needs, and maintain accurate medical records
Hospital Volunteer
Vanhoose Hospital, New Cityland, CA
March 2018–December 2020
- Arranged patients’ beds and associated equipment for medical procedures, such as endoscopies and ultrasounds
- Ensured clean and organized work environment, and recommended facility modifications/improvements to team of 10 members
- Enhanced patient care procedures by gathering, interpreting, and compiling case information
- Stocked desks, office supplies, and basic medical supplies for 4 emergency rooms by coordinating with staff
- Accompanied patients and attendants to their destinations within the health care facility
EDUCATION
February 2018
The Rockfeller Univeristy, New York, NY
Graduate Program in Bioscience
Honors: Top 15% of the Program (GPA: 3.9/4.0)
ADDITIONAL SKILLS
- Microsoft Office (Word, Excel, and PowerPoint)
- Google Docs/Sheets
- Bilingual proficiency in English and Russian