Table of Contents:
- Restaurant Manager Resume Sample
- Related Resumes and Cover Letter
- Restaurant Manager Resume (Text Format)
- Restaurant Manager Resume Writing Tips
Restaurant Manager Resume Sample
- Candidate with six years of experience managing five-star restaurants
- Candidate has extensive knowledge of industry rules and regulations
- Candidate is experienced at providing high quality and thorough training to staff members
Related Resumes and Cover Letter
SEE ALSO › Popular Resume Samples By Industry
Restaurant Manager Resume (Text Format)
123 East Wilkinson St, Tucson, AZ 85719
Restaurant Manager with 6+ years of experience managing a high-quality and fast-paced five-star restaurant. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a rise in sales through upselling techniques. Looking to use my strong leadership skills and proven track record of assisting restaurants achieve new levels of profitability and efficiency for your establishment.
BAR LOUIE Tucson, AZ
Restaurant Manager June 2015 – Jun 2018
- Hired, trained, and coached 50+ staff members on customer service skills, food & beverage knowledge, and health & safety standards in preparation for the July 2015 restaurant grand opening
- Reduced variable costs by 7% through tighter controls on overtime expenditures and inventory waste
- Consistently exceeded monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques and by creating a featured food and beverage program
- Maintained an employee retention rate 25% higher than industry standard through management training programs, periodic performance reviews, and motivational coaching tactics
- Increased the profit margin of select menu items by 15% through switching to a local supplier with lower ingredient costs
SWISS CHALET Phoenix, AZ
Restaurant Manager May 2013 – May 2015
- Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions
- Increased customer engagement on company social media accounts by 20% through interactive promotions and contests
- Provided extensive health and safety training to all members of staff, achieving a score of 99% from the Restaurant Health Inspection Committee
- Implemented a revised inventory system focused on storage conditions, and ordering techniques resulting in a 6% decrease in losses incurred by food waste
CHICAGO COMMUNITY COLLEGE Chicago, IL
Diploma in Hospitality Management, April 2013
- GPA 3.7/4
- Experience and proficiency in accounting operations, including budget projections and allocations
- Familiarity with training staff to use Toast POS, Tillpoint, Zomato Base and Square POS systems
- Excellent interpersonal skills and the ability to maintain a positive attitude in high-stress situations
- Extensive knowledge of the rules and regulations set forth by the National Alcohol Beverage Control Association, American Food Safety Institute, and United States Labor Law
4 Restaurant Manager Resume Writing Tips & Advice
Working as a Restaurant Manager can be an action-packed and rewarding career path. Do you enjoy working in a fast-paced and dynamic environment? Are you interested in upholding customer service standards, providing strong leadership to a team and managing administrative responsibilities? If you answered yes to the above questions, then great news- you have a promising career as a Restaurant Manager ahead of you!
The next step in your journey to becoming a Restaurant Manager is to use this resume sample as a guide for crafting the perfect resume. Whether you’re an experienced restaurant manager, a server next in line for a promotion, or a manager from a different industry looking to make a switch, all you need to do is follow these four easy tips to construct your perfect resume now!
1. Include a mixture of Hard and Soft Skills
Working as a Restaurant Manager will require you to use a nice mixture of hard and soft skills on a daily basis. Hard skills are concrete techniques or knowledge that are both quantifiable and teachable. Conversely, soft skills are related to your personality (considered by many to be “people skills”), and rely on emotional intelligence and experience. It’s important that your resume displays a blend of hard administrative abilities and soft interpersonal skills that will make you successful in the role.
Your new position as a restaurant manager will undoubtedly require you to perform a number of technical and administrative tasks. Your resume should display your experience working with different types of software and hardware such as:
- POS systems tailored specifically to restaurants
- Restaurant machinery
- Scheduling software
- Inventory management systems
- Accounting/bookkeeping software
When listing your hard skills be sure to name specific programs you have prior experience with. Additionally, hard skills are quantifiable, so don’t forget to include quantities that strengthen your points where possible.If you are new to management don’t worry, hard skills can easily be learned on the job! Here’s how this resume effectively lists programs and quantifies the hard skills used,
“Increased customer engagement on company Facebook, Instagram, and Twitter accounts by 20% through interactive promotions and contests.”
Soft skills play a large part in your ability to manage people and provide excellent customer service to patrons. As a restaurant manager, you’ll be interacting with people on a daily basis, and it’s crucial to have a repertoire of soft skills at your disposal. Although it can be difficult to quantify soft skills on your resume, try and demonstrate how they will contribute to your role as restaurant manager. Here’s how this resume does it
“Excellent interpersonal skills and the ability to maintain a positive attitude in high-stress situations.”
2. Consider the bottom line
Running a successful restaurant involves much more than churning out happy customers after they’ve devoured a delicious meal at your establishment. Like any business you need to take a look at the books and understand the profits and losses involved in the operations. The range for restaurant profit margins spans between 0-15%, with the average profit margin for a restaurant falling between 3-5%.
Although the profit margins of individual establishments vary, it’s common knowledge that many restaurants operate at a low-profit-margin. Therefore, your potential employer wants to hear that you keep factors that will affect the bottom line such as inventory, food waste and labor costs in mind.
This is the perfect opportunity for you to display that you not only consider the bottom line, but that you have experience in managing profit and losses. When crafting resume points where dollar values are concerned, always make sure to quantify your accomplishments! For example, “Increased the profit margin of select menu items by 15% through switching to a local supplier with lower ingredient costs” is much more impressive than simply noting “Procured cheaper ingredients for menu items.”
By quantifying this resume point the candidate is communicating the direct and measurable impact their management had on the restaurant’s profit margin.
It is not recommended that your quantify every line of your resume, but you should use quantities to strengthen points when you are discussing:
- Dollar Amounts
Quantifying your accomplishments demonstrate that you are a results-oriented manager. For further information on how to effectively quantify the achievements on your resume, check out this guide to writing an achievement-oriented resume.
3. Highlight your leadership ability
As a Restaurant Manager, you will be responsible for the general management and operation of the establishment. You will have a long list of people to manage – including kitchen staff, chefs, servers, bartenders, hosts and more. The success of the restaurant is contingent upon your ability to manage a diverse group of individuals in different roles.
It’s necessary that you demonstrate your capacity to be a strong leader on your resume. This can include your ability to hire, train, retain and motivate members of staff. Take this opportunity to state impressive employee retention rates, training programs you have implemented, successful recruitment initiatives, and other relevant accomplishments. If you don’t have a lengthy history of working in formal management roles, include instances in which you naturally displayed leadership in any capacity.
4. Include knowledge of Laws & Regulations
Restaurants in The United States of America are governed by a plethora of rules and regulations. As a restaurant manager, it’s your responsibility to have ample knowledge of how to enforce these regulations. For example, your state may require that all staff are certified with TIPS Alcohol Training in order to serve alcohol. A restaurant can lose its ability to operate or incur heavy fines if regulations are not properly followed. A hiring manager will be impressed and relieved to see “Extensive knowledge of the rules and regulations set forth by the National Alcohol Beverage Control Association, American Food Safety Institute and the United States Labor Law” on your resume.
By highlighting specific institutions with rules and regulations that affect the restaurant industry the candidate is strengthening their position as a highly knowledgeable and responsible manager.
If you are familiar with regulations regarding labor, food safety, and serving alcohol, this should be clearly stated on your resume. And if this is new information to you, don’t worry- it’s not too late to spend some time studying up before your interview.